Description of Job Duty:
We are looking for a dedicated and organized individual to join our student success center as a temporary part-time administrative associate. You will play a vital role in supporting students, answering their queries, and ensuring a smooth experience. This role involves a range of administrative tasks and the chance to contribute to our social media presence and recruitment efforts.
Tennessee Technological University is an equal opportunity affirmative action employer.
Responsibilities
Essential Functions:
- Answering incoming phone calls and providing excellent customer service to students and visitors.
- Generating and analyzing reports to support student success initiatives.
- Assisting students with their inquiries and providing accurate information.
- Scheduling appointments for students and ensuring efficient time management.
- Updating and maintaining recruitment materials and resources.
- Assisting with social media content creation and engagement strategies.
- Collaborating with the team to ensure a positive and inclusive student experience.
- Performing data entry and record-keeping tasks as required.
- Assisting with event coordination and setup when needed.
- Other administrative duties as assigned by the supervisor.
Qualifications
Minimum Qualifications:
- High school diploma or equivalent; some college education preferred.
- Minimum 1 year of experience in an administrative role, preferably in an educational setting.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Customer service orientation with a friendly and helpful attitude.
- Basic knowledge of social media platforms and content creation.
- Willingness to learn and adapt to new technologies and systems.
- Ability to maintain confidentiality and adhere to university policies.
