Operations Manager IV

Lynnwood, United StatesOn-SiteFull-time12+ yrs experience$209k – $255k / yearPosted 3w ago

Job description

Minimum Salary: $209,000
Maximum Salary: $255,000

Are you a people-centered leader who believes strong teams build strong businesses? Terracon is seeking an Operations Manager for our Seattle, Washington office—an opportunity to lead a growing A/E/C consulting team in one of the Pacific Northwest’s most dynamic markets. In this role, you will help strengthen our Best at People culture by building an inclusive, caring, high-performing team; mentoring and developing leaders; and creating an environment where employee-owners can do their best work.
As Operations Manager, you will lead a large, growing office of more than 110 employee-owners across geotechnical, environmental, and construction materials testing/special inspection services. You will be responsible for safe, profitable growth by translating regional strategy into local execution—partnering with local leaders to develop business plans, expand services, strengthen client relationships, and ensure operational excellence. Working closely with experienced technical and administrative leaders, you will help shape the future of the Seattle operation while supporting Terracon’s employee-owned culture and long-term success.
If you are you interested in belonging to a 100% employee-owned organization where decisions are made based on the best interest of our clients and employees instead of outside interests, Terracon is your kind of company! Come, and explore with us!

Responsibilities

Essential Roles and Responsibilities:

Lead the Puget Sound area, including two offices in the northern Seattle metro area and a satellite location in Tacoma, supporting more than 110 employee-owners across geotechnical, environmental, construction testing/special inspection, and administrative teams.
Translate Terracon’s Vision and Strategic Plan into local business priorities, clear goals, and disciplined execution.
Develop and execute the annual office business plan, with accountability for safe, profitable growth, client development, and operational excellence.
Champion Terracon’s Best at People culture by fostering an inclusive, caring, high-performing workplace where employee-owners feel supported, valued, and empowered to grow.
Mentor and develop current and emerging leaders, while ensuring supervisors actively coach, support, and grow their teams.
Partner with department managers and technical leaders to align staffing, workload, and expertise with project needs, growth opportunities, and client commitments.
Lead and direct business development efforts in partnership with marketing, client development, and technical teams, including strategic pursuits and large proposals across service lines.
Oversee profit/loss performance, project management, quality, safety, utilization, employee supervision, client relations, and new business development.
Communicate area progress to leadership, including business development, project schedules, employee management, safety, financial results, and equipment, facility, or organizational needs.
Promote thoughtful innovation and continuous improvement that strengthen client service, operational efficiency, and long-term growth.
Develop awareness of project-related risks, apply company risk policies, and help teams proactively protect Terracon and its clients.
Strengthen Terracon’s IIF Safety Culture locally by communicating safety expectations, modeling safe behaviors, and ensuring accountability for safety initiatives, rules, and guidelines.
Promote continuous quality monitoring and improvement on projects, ensuring best practices are followed and managers are accountable for quality control standards.

Qualifications

Requirements:

Bachelor’s degree and 10 years’ practice experience. Or, in lieu of a degree, a minimum of 12 years’ related experience.
Prior A/E/C management experience is preferred.
Valid driver’s license with acceptable violation history.

Preferred Certification:

Certification or licensure in field of expertise.

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About Us

Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement.

Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.

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About the company

Terracon

Terracon is a leading engineering and construction consulting firm providing environmental, facilities, geotechnical, and materials services.

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Industry: Engineering and Construction Consulting
Open roles: 1013