Location
This position is located at 335 Main Street, Franklin, Tennessee, 37064 United States
Role Summary
A Nursery Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.
Role Responsibilities
Customer Experience
- Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events
- Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
- Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction
Teamwork + Communication
- Contributes to the store by being positive, respectful, and helpful to others
- Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
- Takes initiative and works productively with the team to achieve common, collaborative goals
Visual + Business Operations
- Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
- Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
- Terrain brand fan
- Experience in customer service
- Horticulture understanding
- Willing and able to work outside in all weather conditions
- Basic knowledge of home décor trends & gardening
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range
Starting from USD $16.00/Hr.
