Overview
To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.
Responsibilities
- Set up food runner station according to Terranea’s standards
- Accurately reads tickets for special preparations/allergies
- Run food orders from kitchen to guest’s seat
- Consistently keep the pool organized and clean
- Help pick up soiled plates and beverages, and place into bus tubs
- Ensure full bus tubs get brought back into service area
- Maintain cleanliness of work areas, storage, towels, throughout the day
- Complete closing duties, including requisitioning items
- Ensure uniform and personal appearance are clean and professional
- Acknowledge all guests according to company standards
- Anticipate and address guests` service needs
- Speak with team members and guests using clear and professional language
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Perform other reasonable job duties as requested by Supervisors
Additional Duties & Responsibilities:
- Adhere to departmental policies and procedures
- Effectively communicate with peers, management, line and front of the house employees
- Be responsible for the cleanliness of the immediate work area as well as the general property
- Be courteous to all guests and coworkers
Qualifications
- Energetic, enthusiastic and motivational individual
- Must be able to speak and comprehend English
- Ability to implement and uphold service standards
- Ability to work under variable temperature conditions (or extreme heat or cold).
- Ability to prioritize and organize work assignments
- Ability to interact with all associates and guests of the resort
- Must be able to stand or walk for long periods of time
Experience, Education, & Licensure:
- High School diploma preferred
- Must possess valid Food Handler’s card
Compensation
Base Pay Start Rate: $16.90/ hr
