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    Terry Soot Management Group

    Data Collection

    Senior Teleoperations Lead

    Zurich, SwitzerlandOn-SiteContractPosted 1mo ago
    All Terry Soot Management Group jobs

    Job description

    About the Role

    We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

    In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

    The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.

    Key Responsibilities

      Team Leadership

    • Lead and coordinate teleoperations teams across multiple shifts
    • Manage daily staffing and operational coverage
    • Support onboarding, training, and mentoring of new operators
    • Promote compliance with safety and operational procedures
    • Operations Management

    • Monitor operational KPIs and productivity metrics
    • Ensure delivery against quality and performance targets
    • Coordinate robot deployment schedules and operational readiness
    • Manage incident escalation and resolution processes
    • Stakeholder Coordination

    • Serve as the primary operational contact for internal and external stakeholders
    • Collaborate with engineering, product, and project management teams
    • Prepare operational reports and performance summaries
    • Support customer-facing robotics programs and deployments

    Requirements

      Essential

    • Previous experience leading operational teams
    • Strong communication and organizational skills
    • Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations
    • Ability to work in fast-paced, technology-driven environments
    • Preferred

    • Experience supporting robotics, AI, AV/ADAS, drone, or automation programs
    • Experience managing distributed or shift-based teams
    • Technical background in engineering, operations, or industrial environments

    What We Offer

    • Leadership role within a rapidly growing robotics sector
    • Opportunity to help scale next-generation robotics deployments
    • International projects and client exposure
    • Career growth opportunities across robotics and AI operations
    • Collaborative environment working alongside engineering and product teams

    Job details are sourced from the employer's original posting.

    Open job posting
    TE

    About the company

    Terry Soot Management Group

    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.  We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

    View all Terry Soot Management Group jobs
    Industry
    Data Collection
    Founded
    2017
    Open roles
    4339

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