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    Terry Soot Management Group

    Data Collection

    Senior Teleoperations Lead

    San Francisco, United StatesOn-SiteContractPosted 2mo ago
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    Job description

    About the Role

    We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

    In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

    The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.

    This position offers the opportunity to play a key role in scaling next-generation robotics deployments while helping shape operational processes, performance standards, and workforce development across multiple locations and projects.

    Responsibilities

    • Supervise teleoperation teams across multiple shifts
    • Coordinate robot operations and deployment schedules
    • Monitor operational KPIs and productivity
    • Ensure compliance with safety and quality standards
    • Escalate technical issues and coordinate resolution
    • Train and mentor new teleoperators
    • Support customer-facing robotics deployments
    • Produce operational reports and performance summaries

    Requirements

    • Previous experience in teleoperations, robotics operations, AV operations, drone operations, fleet management, or control-room environments
    • Experience leading operational teams
    • Strong troubleshooting and decision-making skills
    • Excellent communication and reporting abilities

    Job details are sourced from the employer's original posting.

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    TE

    About the company

    Terry Soot Management Group

    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.  We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

    View all Terry Soot Management Group jobs
    Industry
    Data Collection
    Founded
    2017
    Open roles
    4350

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