Job Title: Program Administrator - Mental Health Intake (1246) (LPHA required)
Program: Mental Health Intake, Screening & Assessment
Location: Amarillo, TX (also serving the surrounding area)
Salary: $70,865.60 – $80,475.20 / year
Job Type: Full-Time
Why Join Texas Panhandle Centers (TPC)?
At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.
- Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
- Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
- Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
- Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
- Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.
- TPC Full Summary of Benefits FY2027
Position Overview:
Texas Panhandle Centers is seeking a Mental Health Intake Program Administrator (1246) (LPHA required) to deliver trauma-informed care, leadership, and guidance to the agency, the employees and its clients across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.
Key Responsibilities:
- Maintain ethical and professional communications at all times using respectful trauma-informed care language.
- Collaborate with other TPC clinical directors to create and improve access points for people to receive mental health and/or substance use services.
- Oversee and manage multiple grants and programs including Adult Mental Health Intake, Diversion Center, Jail Services, Mobile Crisis Outreach Team, Jail Based Competency Restoration, and Outpatient Substance Use Services.
- Directly supervise managers of the above-mentioned programs and provide hands-on leadership to support daily operations and provide quality services that prioritize client needs.
- Coordinate with diverse multidisciplinary teams and adapt the approach of supervision to fit each individual and program needs.
- Possess strong skills in the areas of grant and contract compliance, practice management, and customer service.
- Communicate with various community partners and the people accessing care through TPC.
- Evaluate and develop efficiencies in service delivery workflows to adhere to various grant requirements.
- Work alongside Program Directors, Utilization Management, Data Management, Quality Management and Financial departments.
- Attend to improved access to client services, resource management and creating clinic work flows that prioritize an excellent clinic experience.
- Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.
Qualifications & Credentials:
Education & Credentials (Required):
- Licensed Practitioner of the Healing Arts (LPHA) license and in good standing in the state of Texas.
- 4 years of supervision experience.
- 2 years of grant and grant oversight experience.
- Experience in the mental health field.
- Working knowledge of grant and contract administration.
- Valid Texas Driver’s License with an insurable driving record.
- At least 18 years of age.
- Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents.
Experience Level Tiering:
- Graduate-level coursework in a related field may substitute for up to 1 year of required experience.
Preferred Qualifications:
- Bilingual (English/Spanish) is a strong plus.
- Experience in Outpatient Community Center Services.
Texas Panhandle Centers is an Equal Opportunity Employer.
