For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Summary:
The Selling Sales Manager is responsible for the day-to-day operations of the retail store.
Responsibilities:
- Manage all departments in the showroom.
- Oversee all sales including margins, volume, quotas, and closing ratios, while developing and implementing future goals.
- Handle all customer-related issues escalated above the Guest Experience Manager.
- Work with the Visual Presentation Manager regarding product placement.
- Report changes in policy and other information to staff members.
- Provide exceptional leadership to the sales, guest experience, and visual teams.
- Coach members of the staff to build individual and team success in a professional manner.
- Maintain budgeted administrative costs including wages and supplies.
- Audit the performance of employees and provide additional support or training if needed.
- Ensure complete and adequate documentation of procedures and tasks completed.
- Complete various report functions in a timely manner.
- Hire, train, and coach the sales team.
- Prepare and administer performance evaluations for assigned staff.
- Provide timely and effective communications.
- Attend monthly staff meetings.
- Other duties as assigned, essential or otherwise.
Requirements & Qualifications:
- High School Diploma required
- 2 + years working in the retail industry
- 4 + years supervising in a retail industry
- Previous supervisory experience required
- Intermediate knowledge of Microsoft office
- Ability to learns in hours computer programs
- Ability to handle guest concerns in a timely manner
- Ability to interview and staff retail location
- Ability to work flexible hours and travel as needed.
- Exceptional verbal and written communication skills
- Knowledge and experience in team building skills.
What’s In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
- Health, dental benefits, and vision insurance
- Employee Discount from 10% - 30%
- Life/Disability Insurance
- Flex Spending Account
- 401K
- Paid Time Off
Apply today and find your home at Ashley!
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
