Global Payroll Transformation Business Analyst

Responsibilities

Your Role:

As a key member of the Global Payroll Transformation Program, you will work closely with Payroll SMEs, business stakeholders, and technology teams across 30+ countries to support the transition to ADP and help establish Oracle HCM as the global system of record for payroll-related data.

A key focus of the role will be assessing current-state payroll processes, data, and operating models; identifying opportunities for standardization and automation; and helping define the future-state business, process, data, and system requirements needed to support Citco's global payroll strategy.

Global Payroll Transformation & Vendor Transition

• Support Citco's global payroll transformation strategy, including the transition from multiple payroll providers to ADP and the establishment of Oracle HCM as the global source of truth for payroll-related information.
• Partner with Payroll SMEs across 30+ countries to assess current-state payroll processes, systems, controls, and operating models.
• Evaluate country readiness for payroll provider transitions, identify risks and dependencies, and support migration planning and execution.
• Drive opportunities for process standardization, simplification, automation, and improved operational efficiency.

Business Analysis & Solution Design

• Independently analyze complex business challenges, assess impacts and trade-offs, and develop practical, scalable recommendations.
• Gather, challenge, prioritize, and synthesize stakeholder requirements across global regions and functions.
• Document current-state and future-state processes, business requirements, data models, integrations, workflows, and business rules.
• Translate business needs into solutions that support global consistency, operational efficiency, and long-term scalability.

Data, Technology & Delivery

• Support the establishment of Oracle HCM as the authoritative source of payroll and compensation data globally.
• Define data, reporting, governance, and integration requirements between Oracle HCM, ADP, and other connected systems.
• Lead business testing activities, coordinate global UAT efforts, and support successful implementation and adoption.
• Partner with Payroll, HR, Technology, vendors, and business stakeholders to drive alignment, change management, and solution delivery.

Qualifications

About You:

• 6+ years of Business Analyst experience supporting complex HR, Payroll, Finance, ERP, or enterprise transformation initiatives.
• Proven ability to independently assess business challenges, synthesize stakeholder input, evaluate options and trade-offs, and develop practical, scalable solutions.
• Strong experience in requirements gathering, process and data analysis, solution design, documentation, testing, and stakeholder management.
• Experience leading or supporting large-scale system implementations, process standardization initiatives, vendor transitions, or organizational change programs.
• Ability to navigate ambiguity, exercise sound judgment, influence decisions, and build consensus across diverse global stakeholder groups.
• Experience with data governance, reporting, integrations, and end-to-end business process design.
• Experience working with ADP payroll solutions (GlobalView, Celergo) in a transformation, implementation, migration, or integration capacity is required.
• Experience with Oracle Cloud HCM and integrations between Oracle HCM and payroll systems is strongly preferred.
• Strong communication, facilitation, and problem-solving skills, with the ability to manage multiple priorities in a global matrix environment.
• Bachelor's degree in Business, Information Systems, Computer Science, Human Resources, or a related field.

Salary Range: CAD 90,000 - CAD 120,000

- This posting is for an existing vacancy.
Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.