Job Title: Centre Secretary to Vauxhall Road and Liverpool Waters
Department: Principalship
Salary: £27,598 to £29,911 per annum
Job type: Permanent, Full-time (35 hours per week)
The role is accountable for providing professional secretarial support to the Executive Leadership Team, directly supporting the Deputy Chief Executive and the Vice Principal – Student Participation and Development. The role includes the management of multiple diaries, correspondence and information systems, and the servicing of complex meetings to deliver a high quality, flexible and consistent service. The post-holder will be expected to operate proactively with a high degree of efficiency and attention to detail.
Responsible to: Director of WBL and STEM
- Contribute fully to the mission and values statement of the College ensuring its effective implementation in all aspects of College life
- Contribute to the College strategic objectives and to actively engage in the annual review
- Provide a high level of confidential administrative support to the Executive Leadership Team
- Manage and co-ordinate multiple diaries, supporting related logistics
- Support the management of complex and confidential correspondence and associated actions
- Receive and respond appropriately to enquiries from both internal and external stakeholders, providing a confidential, courteous and effective service
- Communicate and liaise with internal and external stakeholders, developing relationships with key individuals and organisations
- Provide administrative support in the organisation and delivery of complex meetings, including the preparation, collation and distribution of agendas, minutes of meetings, supporting documentation and resulting actions
- Develop, manage and implement information tracking systems within the Executive Management Team
- Apply a good knowledge of operating systems and processes to prepare documentation and integrate information from multiple college information sources
- Support the management of audit recommendation tracking and updates of the risk register.
- Contribute to the coordination of the evening rota, liaising with team members to address availability and cover requirements.
- Perform straightforward interpretation and analysis of data or calculations, presenting findings accurately
- Plan and prioritise own work activities, responding to college requirements in addition to your own responsibilities
- Ensure the accuracy and confidentiality of information held within the role
- To support cross college actives as required in particular the key enrolment and invigilation periods
- Carry out any other relevant and appropriate duties as determined by the needs of the service and as appropriate to the grade
Professional Practice and Values
- To contribute fully to the mission and values statement of the College Group ensuring its effective implementation in all aspects of college life.
- To take a proactive approach and responsibility for personal professional development, Health & Safety, and meeting other regulatory compliance (e.g. GDPR, Safeguarding), thereby enabling safe and professional working practices to be observed at all times.
- To support cross college actives as required, particularly during key enrolment and invigilation periods.
- Carry out any other relevant and appropriate duties as determined by the needs of the service and as appropriate to the grade.
Due to the changing nature of our work, this role profile serves as a framework to outline the main areas of responsibility. You may be required to undertake other activities of a similar nature that fall within the remit of your area of work.
Essential Criteria
- Successful experience of working in a support role at this level or similar
- Ability to manage complex diaries to meet conflicting deadlines and priorities
- Excellent communication and relationship management skills
- Excellent computer literacy - ability to use current IT programmes of the college
- Experience of maintaining accurate and comprehensive records
- Experience of implementing and developing effective administrative systems
- Ability to organise and administer complex meetings, producing agendas, taking minutes and tracking associated actions
- High level of discretion and diplomacy
- English qualification at level 2 or higher
- Mathematics qualification at level 2 or higher
Desirable Criteria
- Experience of identifying areas for change and improvement
Please Note
This role may close earlier than the advertised deadline if we receive sufficient applications. Early submission is strongly encouraged.
Why Join The City of Liverpool College?
Benefits of working at the College
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.
Pension Scheme
You'll be part of the Local Government Pension Scheme with employer contributions of up to 20.20%, one of the best pension packages in the sector.
Leave entitlement
Up to 30 days annual holiday allowance, plus 1 wellbeing day. You’ll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.
Employee Benefit Platform
As part of your role, you’ll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You’ll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You’ll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond.
Health and Wellbeing
As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.
You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips.
You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.
Travel
We offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It’s all about making your commute more affordable and less stressful.
Flexible Working
We offer flexible working options depending on business need to support our employee's work-life balance.
Professional Development
We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.
College Benefits
Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.
