Hard Skills Trainer

Position Summary

The Hard Skills Instructor (HIS) is responsible for coordinating and delivering certified hard skills training to participants incarcerated at Rikers Island. This includes curriculum development, facilitation of OSHA/Flaggers and other industry-recognized certifications, and collaboration with jail-based staff and employment services. The instructor must be dynamic, engaging, and results-oriented, with a strong command of subject matter and the ability to motivate participants.

The HSI collaborates with cross-functional teams (i.e., education, job placement), supervisor, and senior leadership to monitor and track performance and find solutions to maximize outcomes for participants. This is a hands-on, relationship-driven role that requires strong engagement skills, effective case management and wraparound services competencies, excellent organizational skills, and a commitment to providing excellence in service delivery.

Your Responsibilities Include:

• Effective Engagement & Individualized Services
  •    Provide Training Delivery & Curriculum Development to participants enrolled in the program
  •    Facilitate certified hard skills training, including OSHA/Flaggers, building maintenance, and construction.
  •    Develop and maintain training curriculum and materials using textbooks, handouts, workbooks, and web-           based resources.
  •    Deliver engaging and dynamic instruction to incarcerated participants at Rikers Island.
  •    Facilitate groups to support completion of OSHA-recognized certifications.
  •    Facilitate Makin It Work curriculum to participants
  •    Consult with Transition Specialist and Employment Specialists staff to align curriculum with training needs.
  •    Develop relationships with DOC staff for instruction coordination.
• Data and Performance Management
  •    Ensure 90% of caseload achieves ≥ 90% of KPI Contract Requirements.
  •    Analyze caseload performance minimum of 2X/month in partnership with the supervisor to identify strengths, challenges, gaps, and improvement needs.
  •    Monitor, discuss, and track improvement needs a minimum of 1X/month in partnership with the supervisor and co-develop an action plan or performance improvement plan (PIP) accordingly.
  •    As directed by and in partnership with the supervisor, review, discuss, and address the needs of the action plan or PIP with 100% accuracy, including actions, follow-ups, owners, and outcomes.

You're a Great Fit for This Role If:

• You hold a minimum of an associate's degree or equivalent credential required. Bachelor’s degree from an accredited institution preferred.

• You bring a minimum of 2 years of experience in career services, case management, workforce development, or social services, OR in related fields, such as education, healthcare administration, retail or hospitality management, or human resources.

• You can pass security clearance with the NYC Department of Corrections.

Compensation: 

$75k-$80K

Equal Opportunity Employer