Consumer Loan Coordinator

The Federal Savings Bank, a rapidly growing, veteran-owned bank, is seeking a motivated, highly organized sales professional to join our Chicago, IL office as a Consumer Loan Coordinator. This is an exciting opportunity to grow your career within a dynamic Consumer Lending team that provides hands-on training and dedicated resources to help you succeed while supporting your team. In this full-time role, you will play an important part in supporting our continued growth and commitment to exceptional customer service.

Only applicants who reside in the Chicago area at the time of application and can agree to a hybrid office schedule will be considered. For more information please contact: Alejandra Villasenor Phone: (312) 738-8422 Email: [email protected]

Key Responsibilities:

• Act as a primary source of contact for clients throughout the granting process of loan, right from the initial stage of inquiry to its final close out.
• Execute front end processing procedures that include gathering the relevant financial and legal documents and ordering the related reports necessary for further processing.
• Prepare and submit the loan files for final approval to the underwriting department.
• Conduct a quality control audit of the previous database before closing it.
• Coordinate and ensure proper completion of all the documentation for the borrower and loan provider.
• Cultivate and maintain department relations with different associations, community partners, and vendors.
• Provide support to all assigned areas of the department where service or assistance is needed; acts as a backup for loan department positions and functions.
• Answers the telephone; responds to routine loan officer or customer inquiries related to account balances, loan balances and payoff requests.
• Assists with preparation of loan files and documentation requests for internal and external audits/exams.
• Sort and distribute daily and monthly loan reports to applicable branches or departments.
• Follow policies and procedures & support the Bank’s goals and values.