Captain Waiter

Overview

About The First Group Hospitality 

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Description

Job Summary

At The Royal Stables Private Members Club in Abu Dhabi, we are looking for an experienced and service-focused Captain Waiter to lead the delivery of refined and personalized dining experiences for our members and guests. The role provides hands-on leadership on the floor, coordinating the service team and ensuring every interaction reflects the Club’s standards of attentiveness, discretion, and service excellence.

Key Responsibilities

• Lead an assigned section during service, ensuring smooth coordination and consistently high service standards.
• Guide and support Waiters, Waitresses, and F&B Runners, ensuring clear communication and efficient service delivery.
• Welcome members and guests, recognize preferences, and provide personalized recommendations throughout the dining experience.
• Maintain comprehensive knowledge of menus, ingredients, allergens, beverages, and service sequences.
• Coordinate closely with Culinary and Beverage teams to ensure accurate, timely, and well-presented orders.
• Monitor table progression and service flow, proactively anticipating member and guest requirements.
• Handle feedback and service concerns professionally, escalating where appropriate and supporting effective service recovery.
• Ensure table presentation, service stations, hygiene, and operational procedures consistently meet Club standards.

Desired Skill & Expertise

Desired Skills & Competencies

• Relevant qualification or training in Hospitality or Food & Beverage is preferred.
• 2–4 years of Food & Beverage service experience, including experience leading a section or supporting a service team, preferably within private members clubs, luxury dining, or premium hospitality environments.
• Strong knowledge of elevated dining service, food, beverages, and service etiquette.
• Confident leadership and team coordination skills with a hands-on approach.
• Refined communication and member engagement skills with a discreet and personalized service style.
• Strong attention to detail with the ability to anticipate needs and manage service priorities.
• Composed, agile, and solution-focused in a fast-paced dining environment.