Overview
About The First Group Hospitality
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
Job Description
Fitness & Training Delivery
- Lead group fitness classes, personal training sessions, and wellness activities in line with guest needs.
- Provide professional guidance on exercise techniques, posture, and safe equipment usage.
- Design customized fitness programs for guests and members to achieve their wellness goals.
- Conduct fitness assessments and consultations.
Guest Experience
- Welcome and engage with guests, creating a motivating and positive environment.
- Monitor guest performance and adjust programs as needed for optimal results.
- Provide advice on nutrition, recovery, and lifestyle (within scope of qualifications).
- Handle guest queries or concerns promptly and escalate to the Fitness Supervisor if needed.
Operations & Standards
- Ensure gym floor and equipment are safe, clean, and guest-ready always.
- Report maintenance issues immediately and assist with equipment checks.
- Support the Fitness Supervisor with class scheduling and attendance monitoring.
- Follow health, safety, and hygiene protocols in all fitness facilities.
Business & Membership Support
- Promote and upsell personal training sessions, memberships, and wellness packages.
- Encourage guest participation in group classes and events.
- Support sales of fitness-related retail items (e.g., apparel, supplements, wellness products).
- Participate in seasonal promotions and wellness initiatives.
Desired Skill & Expertise
Qualifications & Skills
- Minimum 2 years’ experience in a luxury fitness, wellness club, or hospitality environment.
- Strong knowledge of exercise physiology, training methods, and gym equipment.
- Certifications as a fitness professional (REPs UAE, ACE, ISSA, NASM, or equivalent) is an advantage.
- Excellent communication and motivational skills.
- Ability to lead multiple class formats (HIIT, yoga, pilates, strength training, etc.) is an advantage.
Core Competencies
- Guest Engagement & Motivation
- Technical Knowledge of Fitness & Training
- Safety & Professional Standards
- Team Collaboration
- Sales & Upselling Skills
