Overview
About The First Group Hospitality:
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com About Grand Heights Hotel Apartments:
Located in Dubai’s Barsha Heights, Grand Heights Hotel Apartments combines the convenience of apartment living with the service of a hotel. The property offers 184 studios and one-bedroom apartments for short stays and long-term residents. Facilities include a gym, spa, pool, and exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah for both dining and beachside relaxation, creating a comfortable home base for experiencing Dubai.
Job Description
- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
- Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
- Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
- Attend all F&B menu item related trainings.
- Have full knowledge of the table planning of the F&B outlets and being able to memorize multiple orders at the same time.
- Run food and beverages to guests not only in F&B outlets but if necessary to rooms, gym, swimming pool etc.
- Make sure to work in a safe and sanitary way with the food and beverages.
- Check supplies and put away stock.
- Keep an eye on the tables for next courses and communicate this with waiting staff and kitchen.
- Take orders and give information to guests if required and clearly communicate this to colleagues.
- Make the waiting and kitchen staff aware of VIPs and special requests or needs from guests.
- During the service, he/she should be able to deal with challenges, changes and help with table turnovers.
- Assist in clearance of tables during and after service.
- If necessary prepare orders like drinks, snacks and breads.
- Help in other departments if required.
- Attend departmental meetings.
- Responsible for cleaning tasks during and after service.
- Make sure that all the guest areas look immaculate.
- Be friendly, courteous and professional when dealing with guests, staff or other departments.
- Perform other duties as requested by the senior management.
Desired Skill & Expertise
- Basic knowledge of F&B Department.
- Maintain great customer service to all guests.
- Responsible for running the food and beverages to the guests.
- Good communication with the guests, staff and kitchen.
- Pro-active and energetic with a positive 'can do' attitude.
- Ability to multi-task with prioritization skills.
- Fresher's also can apply who is willing to start a career in F&B Department - Hospitality.
