Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
Attend all F&B menu item related trainings.
Have full knowledge of the table planning of the F&B outlets and being able to memorize multiple orders at the same time.
Run food and beverages to guests not only in F&B outlets but if necessary to rooms, gym, swimming pool etc.
Make sure to work in a safe and sanitary way with the food and beverages.
Check supplies and put away stock.
Keep an eye on the tables for next courses and communicate this with waiting staff and kitchen.
Take orders and give information to guests if required and clearly communicate this to colleagues.
Make the waiting and kitchen staff aware of VIPs and special requests or needs from guests.
During the service, he/she should be able to deal with challenges, changes and help with table turnovers.
Assist in clearance of tables during and after service.
If necessary prepare orders like drinks, snacks and breads.
Help in other departments if required.
Attend departmental meetings.
Responsible for cleaning tasks during and after service.
Make sure that all the guest areas look immaculate.
Be friendly, courteous and professional when dealing with guests, staff or other departments.
Perform other duties as requested by the senior management.
Desired Skill & Expertise
Basic knowledge of F&B Department.
Maintain great customer service to all guests.
Responsible for running the food and beverages to the guests.
Good communication with the guests, staff and kitchen.
Pro-active and energetic with a positive 'can do' attitude.
Ability to multi-task with prioritization skills.
Fresher's also can apply who is willing to start a career in F&B Department - Hospitality.
Job details are sourced from the employer's original posting.
