Wellness and Spa Attendant

Overview

About Ciel Dubai Marina, Vignette Collection

Ciel Dubai Marina, Vignette Collection is a lifestyle luxury hotel located in the Dubai Marina district of Dubai, United Arab Emirates. Standing at 377 meters, Ciel is the tallest hotel in the world boasting 1,004 guestrooms featuring floor-to-ceiling panoramic glass windows, eight dining destinations, three outdoor swimming pools including one of the world's highest infinity pools, a luxury spa, and a state-of-the-art gymnasium. Designed by award-winning architects Norr, the skyscraper is a global symbol of modern engineering and luxury. Ciel is strategically located at the gateway to Dubai Marina, offering direct access to key tourist attractions, beaches, retail centres, and transport networks. The property was developed by The First Group, a renowned UAE-based global property investment firm and is part of IHG Hotels & Resorts’ Vignette Collection. Discover more at https://www.vignettecollectionhotels.com/cieldubai.

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Description

Operations & Facility Standards

• Maintain cleanliness, hygiene, and readiness of spa wet areas (sauna, steam, experience showers, relaxation lounges, pools) and fitness facilities.
• Prepare and restock treatment rooms, locker areas, and changing rooms with linens, amenities, and supplies.
• Monitor spa and gym facilities throughout the day, ensuring all areas remain guest-ready.
• Ensure towels, robes, and other amenities are always available, fresh, and presented neatly.
• Assist in monitoring equipment and report maintenance needs immediately.

Guest Assistance

• Welcome guests and provide support in navigating spa and gym facilities.
• Ensure guest comfort by offering towels, water, and amenities when required.
• Assist guests with locker usage, facility orientation, and general requests.
• Handle guest concerns politely and escalate to supervisors when needed.

Team Support

• Support spa therapists by preparing treatment rooms and replenishing products/linens.
• Assist fitness instructors with set-up for classes and maintaining equipment on the gym floor.
• Communicate with receptionists and supervisors to coordinate guest flow and operational needs.
• Participate actively in daily briefings and team meetings.

Desired Skill & Expertise

Qualifications & Skills

• Previous experience in spa, fitness, or hospitality housekeeping/attendant roles preferred.
• Knowledge of health, safety, and hygiene protocols.
• Good communication skills and guest-service orientation.
• Professional appearance and positive, proactive attitude.
• Ability to work in a fast-paced luxury environment.

Core Competencies

• Attention to Detail
• Guest-Centric Service
• Teamwork and Collaboration
• Professionalism
• Efficiency and Reliability