Patient Care Coordinator

Founded in 1866, The Floating Hospital, is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

Essential Functions:

• Anticipates patient needs and ensures that pre-visit planning is completed before patient visit.
• Reviews daily patient appointments.
• Prepares, distributes, and analyzes daily patient rosters.
• Coordinates and documents daily patient care conferences.
• Provides proactive outreach to high-risk patients.
• Facilitates advanced management of care to an identified high risk client population.
• Develops care plans specific to individual patients by collaborating with providers.
• Assists patients in setting treatment goals and assesses potential barriers.
• Educates patients on individual care plans.
• Properly documents care plans and patient interactions in eCW.
• Participates in QI Team meetings.
• Collaborates with Benefits Counselors and Outreach staff to ensure appropriate patient scheduling and flow.
• Collaborates with the HIM supervisor to ensure appropriate documentation procedures.
• Other duties, assignments or special projects, as needed.