Founded in 1866, The Floating Hospital (TFH) is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 160 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.
Essential Functions
Risk Management:
- Serve as the Risk Manager for TFH.
- Complete annual risk management training.
- Report to the board annually covering key goals tracked by the individual departments, areas of continued/mitigated risk and ongoing performance.
- Summarize quarterly Incident reports, Complaints and Article 31 Incidents as presented to the Safety Committee. Quality Improvement :
- Participate with developing and revising Policy and Procedure manuals for the Emergency Preparedness and Safety programs at TFH.
- Coordinate review and update of forms on a yearly basis and as needed.
- Encourage TFH staff to practice the reporting of incidents in a timely fashion to promote quality improvement and safety in the workplace.
- Lead monthly QI meetings and ensure all TFH departments report measures and outcomes on a quarterly basis.
- ER follow-up workflow and QI reporting. HEDIS: Work with billing, registration and clinical teams on maximizing insurance incentives Meet regularly with insurance partners about measure satisfactions Work with PPC nurse on specific QI/risk measures and patient recall OTHER: Support TFH initiatives and events to improve clinical screenings Identify patients with care gaps or unmet healthcare needs using EMR reports
