Are you a hands-on problem solver who takes pride in keeping things running smoothly? The Garrett Companies is seeking a skilled and dependable Service Technician to join our high-performing team. In this role, you’ll be the go-to expert for everything from routine inspections and preventative maintenance to quick-turn repairs and apartment turnovers. Your commitment to quality work, safety, and exceptional customer service will ensure our communities are not only functional but feel like home for our residents. If you’re driven, detail-oriented, and ready to make a daily impact – we want to meet you!
Pay: $25.00 per hour plus a shared bonus!
Location: The Gallery - Aurora, CO
Key Responsibilities
- Respond promptly to all service requests and complete them within 24 hours, prioritizing quality and resident satisfaction.
- Communicate effectively and professionally with residents to ensure clear understanding and resolution of concerns.
- Partner with the leasing team to ensure all vacant units are ready for move-in per schedule and company standards.
- Conduct daily inspections of community grounds and common areas, addressing cleanliness, lighting, painting, and minor repairs.
- Assist in routine preventive maintenance across HVAC, plumbing, electrical, and structural systems.
- Support the Service Manager with scheduled audits and inspections, ensuring readiness for city, fire, and safety reviews.
- Safely operate and maintain tools and equipment including power washers, blowers, scrubbers, and carpet cleaners.
- Demonstrate basic skills in carpentry, electrical, plumbing, and appliance repair.
- Ensure compliance with OSHA regulations, safety standards, and environmental policies.
- Maintain a clean, well-groomed, and professional appearance and wear the required uniform daily.
- Exhibit a proactive and team-oriented approach while maintaining positive relationships with residents, vendors, and teammates.
- Stay current through technical training and hands-on development opportunities.
- Participate in after-hours emergency maintenance rotation and be available for on-call needs.
- Perform pool maintenance and other landscaping or facilities-related tasks as needed.
- Complete special projects or assignments as directed by the Community Manager or Service Manager.
- Other duties as assigned.
Qualifications and Requirements
- Exercises dynamic leadership potential while being in constant and never-ending improvement and development of yourself.
- High School diploma or GED required.
- Minimum of one (1) year working in multifamily maintenance experience required.
- Strong organizational and communication skills with the ability to listen and understand intents and goals.
- Professional judgment and discretion that comes from experience in working with customer services, internal teams and vendors.
- CPO certification preferred.
- Must provide own tools.
- Must have a valid driver’s license and transportation for local travel of business needs.
- Must pass background check and drug screening
Pre-Qualifications (these are the most important items)
- Able to work in unison with a team.
- Takes full responsibility for actions and works collaboratively to find solutions.
- Coachable.
- Positive Attitude.
- Ability to listen and understand intents and goals.
- Relentless problem-solving skills.
- Ability to think 2+ steps ahead and anticipate what comes next.
- We are all broom pushers. Must be willing to work and support at all levels.
- We are trend setters and standards breakers. Our intent is to consistently pursue excellence, must think creatively and innovatively.
- Demonstrates alignment with our Core Values: Excellence, Sense of Duty, Accountability, Teamwork, Courage, Honesty & Integrity, The Golden Rule, and Caring for All People.
Physical Demands
- Ability to climb up to four flights of stairs to access apartments.
- Ability to walk several acres to inspect community.
- Must be able to lift 50-75 lbs. to perform all aspects of the job on a daily basis.
- Possibly operating dangerous equipment.
- Physical work may include moving furniture and equipment, shoveling, raking, lifting, climbing, walking, etc. Must be able to adapt to inclement weather.
- Ability to sit or stand for long periods at a time
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Initial Training and Orientation
- The Garrett Companies two-day onboarding in Indianapolis
Ongoing Training
- The Garrett Companies support membership to professional organizations and continuing education.
