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    The Gund Company

    Electrical Insulation Manufacturing

    CSR-Order Entry Administrator

    Memphis, United StatesOn-SiteFull-time$21 / hourPosted Yesterday
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    Job description

    CSR / Order Entry Administrator

    Location:  Memphis, TN
    Starting Pay: $21.00 per hour
    Monday - Friday | 8:00 AM - 4:30 PM

    Looking for More Than Just a Job?

    Join a company where your work matters and your contributions directly impact customer success.

    At The Gund Company, we are a leading manufacturer of engineered material and electrical insulation solutions serving customers across a wide range of industries. We are looking for an organized, customer-focused professional to join our team as a CSR / Order Entry Administrator.

    If you enjoy helping customers, solving problems, coordinating with multiple departments, and working in a fast-paced manufacturing environment, this could be the perfect opportunity for you.

    Why You'll Love Working Here

    ? Starting Pay at $21.00/hour
    ? Monday-Friday Schedule (No Weekends)
    ?Profit Sharing Program
    ? Opportunities for Career Growth and Advancement
    ? Collaborative and Team-Focused Culture
    ? Stable Manufacturing Industry
    ? Excellent Benefits Package

    What You'll Do

    As a CSR / Order Entry Administrator, you'll play a critical role in ensuring our customers receive exceptional service from quote request through order fulfillment.

    Responsibilities

    • Enter and process customer orders accurately using ERP and CRM systems.
    • Coordinate with Production, Purchasing, Sales, and Customer Service teams to ensure on-time delivery.
    • Provide customers with order updates, shipping information, and tracking details.
    • Assist with quote preparation and order management activities.
    • Manage customer inventory requirements and order replenishment needs.
    • Respond quickly and professionally to customer inquiries.
    • Monitor open orders and proactively communicate potential delays.
    • Review pricing and order requirements to ensure accuracy and profitability.
    • Assist with Return Material Authorizations (RMAs) and customer issue resolution.
    • Maintain accurate records and customer information within company systems.

    Job details are sourced from the employer's original posting.

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    About the company

    The Gund Company

    The Gund Company is dedicated to manufacturing electrical insulation and is proud to be a group of fun, motivated, and problem-solving people who love what they do. They focus on caring for each other, the customer, and the business.

    View all The Gund Company jobs
    Industry
    Electrical Insulation Manufacturing
    Open roles
    61

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