Business Development Associate

Company: The Hackett Group

Practice Name: Intellectual Property Business (IPB)

Job Title: Business Development Associate 

General Description The Business Development Associate calls on C-level executives within Global 1000 corporations to set appointments in support of Hackett's various offerings. This position requires a self-starter, independent and highly disciplined individual who maintains a high level of activity when driving executives to meetings.    

About The IBP Group:

Hackett’s Intellectual Property Business (IPB) offers integrated measurement, advisory, and learning solutions to clients across industry.  

Our measurement (benchmarking) solutions help organizations quantify and compare the efficiency and effectiveness of enterprise performance and enable a transformation plan.  

Our Executive Advisory programs are designed to guide executives through their most impactful and difficult decisions – functional strategy, organizational design and governance, digital strategy, talent, cost management, analytics, and more – helping them to realize value for the function as well as the broader enterprise.   Our seasoned advisors use our extensive intellectual capital along with their deep knowledge of functional processes to bring the best answers for our clients, accelerating decision making and speed to benefit.   We challenge and support our clients with external perspectives on what good looks like, pragmatic best practice guidance and empirical, fact-based insight into how to get there.

The Hackett Institute, our learning and development business, leverages our intellectual capital in development and deployment of comprehensive, virtual, on-demand training in critical competency areas – working capital, global business services, robotic process automation, and enterprise analytics. 

These solutions, often integrated and at times combined with other Hackett practices and solutions (i.e., consulting, technology implementation, etc.), are underpinned by Hackett’s proprietary and industry leading continuous improvement platform, Quantum Leap, which enables transformation management and performance tracking in a virtual, digitized SaaS platform. 

Job Responsibilities:

Business Development / Lead Generation 

• Obtain executive senior level executive appointments for Sales Directors 
• Logging and tracking lead/appointment activity 
• Maintaining prospect details in Salesforce.com (CRM)
• Work closely with marketing team to schedule timing of follow-up activities and campaign execution 
• High activity level; 75 – 100 phone calls daily 
• Minimum expectation is 15 confirmed, scheduled appointments per month 

Client Delivery Management                                                                                                                        

• Deliver high quality service to internal clients 
• Through periodic feedback, maintain a positive working relationship with assigned Sales Directors 
• Deliver highly qualified appointments as confirmed monthly by the Sales Directors 
• Updating and validating client contact management within Salesforce.com 

Business / Personal Management                                                                                                               

• Assist with development of campaign communication (hardcopy mailings, e-mail, pre-calls, post calls, etc.) 
• Pursue webcast and event attendance 
• Post-event follow up to generate appointments 
• Effectively demonstrates support for the company strategy –competency 
• Consistently demonstrates the ability to deepen knowledge and acquire more skills, through  ongoing training. 

About Us

The Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking firm to global companies, offering digital transformation including implementation of leading enterprise cloud applications, workflow automation and analytics that enable digital world class performance.