Care Coordinator

Are you ready to make a real difference in people's lives? Join the Harris Center for Mental Health and IDD as a Care Coordinator. Under the general direction of the Clinical Team Lead, the Behavioral Health Response Team Care Coordinator (CC) provides case management and coordination of care services. The Care Coordinator will provide all services within the community for individuals participating in a housing program affiliated with the Coalition for the Homeless.  The CC will provide care coordination and case management services as part of a multidisciplinary team that includes a Master Level Clinician or LPHA and LCDC. Peer support services are also offered within the program. The CC will be expected to provide transportation to consumers often.  Through the provision of intensive crisis intervention, engagement, and care coordination services, maintaining housing and mental health is the primary focus for this program. The Care Coordinator must hold a valid, State of Texas driver’s license and required insurance coverage. Staff are required to transport consumers using their personal vehicle and will be reimbursed for mileage by the Agency.

Your Role in Action

As a Care Coordinator for this unit, you will be:

• Conducting comprehensive clinical assessments to determine service needs and track progress towards treatment goals.
• Collaborating with the treatment team to develop personalized recovery plans, ensuring they are authorized and signed by a Licensed Practitioner of the Healing Arts (LPHA) for consumers on your caseload.
• Ensuring that all provided services meet eligibility criteria and comply with agency and regulatory guidelines.
• Delivering skills training and psychosocial rehabilitation services to address severe and persistent mental illness and related challenges that hinder individuals' functioning.
• Providing crisis interventions to alleviate symptoms and prevent the need for more restrictive environments.
• Assisting consumers in accessing necessary care and services based on their individual needs.
• Conducting training and education sessions on mental illness, medication importance, and related information according to the Harris Center's curriculum.
• Monitoring consumer progress towards treatment goals and compliance with eligibility requirements.
• Meeting productivity standards set forth in operational guidelines.
• Demonstrating ethical conduct in all clinical and professional activities.
• Adhering to agency policies, procedures, and documentation requirements set by accrediting/regulatory bodies and performance contracts.

What qualifications you will need:

Education:

• Bachelor’s degree (B.A.) from four-year accredited college or university with a major in a social, behavioral, or human service field, including but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, and educational psychology, required.

Experience:

• Minimum of one year experience in the mental health field, preferred.

 Other Key Qualifications

• Must maintain a valid Texas Driver's License and be insurable under Agency policy.
• The ideal candidate will be required to transport consumers using their personal vehicle and will be reimbursed for mileage by the Agency.

Knowledge, Skills & Abilities:

• Basic understanding of mental illness, common signs and symptoms and able to identify difficulties with coping in community settings.
• Strong communication skills, listening and interpersonal skills above average, written documentation is clear, concise, well- constructed and grammatically correct.
• Able to work collaboratively with others in a teamwork environment.
• Effective time management and organizational skills. Able to execute standard word processing.
• Must be able to work autonomously in a fast paced environment.

What else you should know:

• This posting is associated with position #70084
• This position will be located at 6160 S. Loop E. Fwy. Houston, TX 77087.
• Work Schedule: Monday-Friday 8 am-4:30 pm

What we have to offer: 

The HARRIS CENTER offers competitive salary, excellent benefits package, retirement plans with company matching, prior service credit towards generous PTO accrual, outstanding wellness programs and professional development. Employees can also take advantage of business casual dress code, corporate discounts, and gym memberships.  New hire referral bonus, discounts are also available on an optional basis. These include mobile phone service, fitness centers and other wellness amenities.  

About us:

The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas.  As the largest behavioral and developmental disability care center in Texas, The HARRIS CENTER provided care to over 79,000 people in fiscal year 2019 and has an annual budget of over $275 million. As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition, services are provided in more than 42 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.