• Communicates with customers and internal stakeholders via phone, email, and chat
• Greets customers warmly and ascertains reason for calling
• Promotes positive customer interactions and high levels of customer satisfaction
• Identifies, addresses, and resolves issues in a timely manner
• Utilizes computer technology to manage service issues and requests
• Suggests solutions concerning or relating to customer orders
• Takes payment information and other pertinent information
• Updates customer account information
• HS diploma or GED
• Must be able to read, write, and speak English
• Must be at least 18 years or older
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job posting