Outreach Specialist

Position

Responsibilities:

• Provide compassionate, client-centered services to assist individuals in identifying and accessing more stable housing options.
• Provide trauma-informed, housing-focused case management, with an emphasis on identifying safe and appropriate alternatives to emergency shelter.
• Conduct outreach to inform the community about The Kearney Center and the services available to people experiencing homelessness.
• Collaborate with team members and community partners to provide service linkages and support systems that effectively serve clients.
• Ensure timely and thorough documentation of all services, including in-person meetings and collateral contacts.
• Maintain strict confidentiality across all forms of communication: written, spoken, and observed.
• Demonstrate knowledge of Kearney Center and community resources available to people experiencing homelessness, and connect clients with these services.
• Demonstrate an understanding of the needs of people experiencing homelessness.
• Maintain knowledge of programs and policies that impact people experiencing homelessness.
• Participate in weekly supervision and team meetings.
• Assess clients for services, with attention to exploring immediately available alternatives to entering the emergency shelter system.
• Determine eligibility for services.
• Coordinate diversion services when applicable to help prevent shelter entry.
• Provide crisis intervention as needed.
• Demonstrate awareness, acceptance, and the ability to work effectively with clients, staff, and community contacts from diverse cultural and ethnic backgrounds.
• Track eligible client information for entry into the shelter database via HMIS.
• Track, log, summarize, and report daily activities.
• Perform other assigned activities that build the capacity of guests and staff to fulfill the mission of The Kearney Center.
• Some evening hours may be required.