Practice Manager

Full-time · Jackson, TN

Is this you?

You've run a medical practice and you're tired of managing the same problems the same way. You want to lead a team that's actually willing to change how things work, including putting AI to work in a real clinic, while keeping patients and staff at the center.

A day with us

You start with a quick huddle on staffing and the day's schedules across our clinics. You untangle a patient-flow bottleneck with the front desk, review last week's billing numbers with the billing team, and sit in on a pilot of a new AI tool to decide whether it's helping staff or getting in their way. You work closely with our Director of Operations and physicians, and your ideas get tried.

What you'll do

• Run day-to-day operations, staffing and schedules across our clinics
• Lead and coach front-desk and clinical support staff
• Track budgets, practice performance and revenue cycle results with our billing team
• Keep us compliant with HIPAA, OSHA and payer rules
• Lead the roll-out of our in-house AI tools: training staff, gathering feedback and making sure the tools support the team rather than replace anyone

What you need

• 5+ years of healthcare practice management
• Bachelor's degree in healthcare administration, business or a related field
• Experience with practice management / EHR systems and Google Workspace
• Nice to have: CMPE certification, specialty practice experience

Schedule

Monday–Friday, on-site in Jackson with some travel to our other clinics.

Pay and benefits

Pay is based on experience.

• Health insurance: we pay up to $500/month, starting the 1st of the month after you start
• Dental and vision: 100% paid by us
• 401(k) with a 3% employer contribution after six months
• 1 week paid time off in year one (grows after that) plus 1 week sick leave you can use for family
• Short- and long-term disability after one month, and a $50,000 life insurance policy

How we use AI here

Our care is delivered by people: physicians, advanced practice providers, nurses, medical assistants, scribes and front-office staff. We're gradually adding AI tools to support that team. They help our scribes produce more complete, higher-quality notes and help our providers be more thorough. You'll be trained on these tools as they arrive, and learning to work with them is a skill you'll keep for your whole career.

Our commitment: we use AI to make jobs better and help our people grow, not to replace them.

Who we are

The Kidney Experts is a physician-led kidney care practice with clinics in Jackson, Dyersburg, Union City and Covington, Tennessee. Our mission is to keep patients' kidneys working as long as possible so fewer people ever need dialysis. Big expertise, small-town heart: we bring specialist care to our communities and treat every patient like family.

How to apply

Apply here in a few minutes; no cover letter needed. You'll then take short online assessments (work style, problem solving and, for some roles, computer skills). We weigh these alongside your resume, so a light resume doesn't rule you out. A person reviews every application and makes every hiring decision.

The Kidney Experts, PLLC is an equal opportunity employer. We welcome applicants of all backgrounds.