General Description
Provide intake, assessment and case management services to Kintock clients, which include ongoing assessment for program eligibility, monitoring all aspects of care and client services, ensuring needs of clients are met; individual counseling and psycho-educational classes may be included at discretion of the Program Director.
Job Requirements (includes but may not be limited to)
- Developing a comprehensive plan of care that meets the needs of the client
- Provide the client with information on community services and agency services which will address their needs and make the appropriate referrals on behalf of the client
- Educate client on all areas related to program participation including rights and responsibilities and appeal rights
- Utilize case management skills, such as brokering, advocacy, monitoring and discharge planning to link clients and their families to resources and services
- Work closely with client to develop and revise care plans that are client focused and meet client needs
- Schedule and/or participates in Case Conference with clients/caregivers, service care planning and negotiate agreements
- Provide discharge planning to disenrolled clients to ensure client’s needs are met
- Maintain client physical file with required forms as per policy
- Ensure all services are supported by care plan, and case note documentation
- Ensuring that all court stipulations are met by each resident assigned to the caseload
- Facilitate required Cognitive Behavioral Workshops and classes
- Required to perform all assigned ACA related duties
- Required to attend ACA and other assigned or mandatory training classes in accordance with Kintock training policies
- Transportation of residents
- Perform other work-related duties as assigned by the Senior Case Manager or Director
Qualifications/Requirements
Excellent oral and written communication skills
Minimum six-months of relevant experience are preferred
A valid driver's license
Knowledge
Microsoft Office Suite (Microsoft Word, Excel, Outlook)
ACA Requirements
Abilities
Ability to follow course curriculum, facilitate groups and/or workshops; Learn, Analyze and interpret understand and follow contract rules, regulations, policies and procedures; participate as in an effective member of a program team
Education Requirements
Bachelor’s degree in criminal justice or a Social Science is required.
