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    TH

    The Kroger Co.

    Retail

    SERVICE COUNTER/CLERK

    Port Hadlock, United StatesOn-SiteFull-timePosted 2w ago
    All The Kroger Co. jobs

    Job description

    • Minimum Salary: 17.38
    • Maximum Salary: 24.80
    • Line of Business: Grocery Retail
    • Banner Name: Quality Food Centers
    • Hourly or Salaried: Hourly

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

    Responsibilities

    • Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
    • Promote trust and respect among associates.
    • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
    • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. 
    • Inform customers of meat specials.
    • Provide customers with fresh/frozen products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
    • Recommend meat and seafood items to customers to ensure they get the products they want and need.
    • Use all equipment in meat department such as the refrigerators, freezers, slicers, and ovens according to Company guidelines.
    • Adequately prepare, package, label and inventory ingredients in merchandise.
    • Check product quality to ensure freshness.  Review “sell by” dates and take appropriate action.
    • Label, stock and inventory department merchandise.
    • Ensure Country of Origin Labels are correct for all meat and seafood products.
    • Report product ordering/shipping discrepancies to the department manager. 
    • Display a positive attitude and sense of urgency. 
    • Stay current with present, future, seasonal and special ads.
    • Adhere to all food safety regulations and guidelines.
    • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
    • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
    • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. 
    • Notify management of customer or employee accidents.
    • Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
    • Must be able to perform the essential functions of this position with or without reasonable accommodation. 

    Qualifications

    Minimum

    • Ability to handle stressful situations
    • Effective communication skills
    • Knowledge of basic math  (counting, addition, and subtraction)

    Desired

    • Retail experience
    • Second language (speaking, reading and/or writing)

    Job details are sourced from the employer's original posting.

    Open job posting
    TH

    About the company

    The Kroger Co.

    Kroger is an American retail company that operates supermarkets.

    View all The Kroger Co. jobs
    Industry
    Retail
    Open roles
    9978

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