About Metro One
Metro One Loss Prevention Services Group, Inc. is a rapidly growing security provider serving logistics facilities across the United States. With a strong reputation for professionalism and excellence, we are expanding our Logistics Security Division and seeking dedicated professionals to join our team.
Position Overview
The Site Manager in Training (SMIT) role is designed for security professionals ready to advance into leadership. This hands-on training position offers operational experience and direct mentorship, with the ultimate goal of transitioning into a Security Account Manager role.
Key Responsibilities
1. Operational Support
- Assist the Security Account Manager with daily site operations
- Attend client meetings, walkthroughs, and inspections
- Support the development and execution of site-specific security strategies
2. Leadership Development
- Participate in leadership training and mentorship programs
- Take on progressive supervisory responsibilities, including scheduling and team oversight
- Build leadership skills in team management, conflict resolution, and strategic planning
3. Performance Management
- Help evaluate team performance and provide feedback/coaching
- Learn and apply best practices for discipline and employee recognition
- Contribute to recruiting, onboarding, and training new officers
4. Client Relations
- Act as a secondary client liaison and build professional relationships
- Assist in managing service delivery, issue resolution, and contract compliance
- Gain exposure to proposals, reporting, and contract negotiations
5. Administrative Support
- Assist with administrative duties including reporting, data tracking, and file management
- Learn budgeting, invoicing, and other financial aspects of account management
6. Professional Growth
- Engage in company-sponsored training, certifications, and development seminars
- Prepare for promotion by mastering all elements of account and site management
Qualifications
Experience
- Minimum of 2 years in security operations, ideally with leadership or supervisory experience
Skills & Competencies
- Strong verbal and written communication
- Effective interpersonal and relationship-building skills
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Willingness to learn and grow in a leadership capacity
Working Conditions
- Flexibility to work evenings, weekends, and travel between sites as needed
