- Location: you live close to Leuven or Brussels, at commutable distance to our office in Heverlee
- Office/travelling: you will travel to customers sites 3 days/week and work from office approximately 2 days/week.
- Languages: English are a must, Dutch or French is a must, German is a plus
- Education: degree in mechanical, electrical or mechatronics engineering
Key responsibilities
1. Project management (since the purchase order is signed until all the installations are operational):
- managing the installation & bring-up of EPS installations at customer sites
- guide our clients' engineers during the installations
- provide 1st line support to customers
- While most configuration and monitoring can happen via a remote link, the role does require regular travel to the customer sites in Belgium and possibly abroad
2. Technical commercial support -> You can take charge of demos at customers and tradeshows. Moreover, you assist the sales team with presentations, documentation and customer requests.
- Interact with customers, external partners and internal teams.
- Build up an expert knowledge of our products
- Collect customer feedback to improve our products.
Skills
- You already have 3+ years of hands-on experience in a technical role (as a pre- or post sales engineer, project engineer, field service engineer, etc)
- Nice to have: professional background in the material handling space (warehouses, supply chain, forklifts, automated guided vehicles) or in computer vision
- You have experience in client-facing roles
- You are interested in electronics, RF technology, computer vision, positioning systems, safety applications
- You can work autonomously without micro-management
- Excellent problem-solving skills
- Work systematically and accurately
- You can prioritize and manage several open issues
- You have excellent communication skills and communicate clearly, verbally and in writing
- English, + Dutch or French
- You have a driver’s license and like travelling
- Some experience with Linux and Python will be a plus.
Working environment: You’ll be working independently visiting our clients' sites, in collaboration with the technical team at the headquarters in Leuven, Belgium. Presence at our office in Heverlee is expected 2 days per week, also for onboarding, trainings and for team meetings.
We do we offer: A permanent contract, company car, laptop, extra legal holidays, great healthcare package hospitalization included, super nice international team, fun team-buildings, board game nights and other off-work activities, and many opportunities to learn and grow with us.
Even if you think that your experience and knowledge don't match this role perfectly, but the role itself, the industry and our SafeTrack product seem interesting - please apply, and we'll see if there's any common ground! Also, for any questions feel free to contact our in-house recruiter Katia Panyts directly via LinkedIn or via the website
