Responsibilities: How this position supports the vision
- Partner with the COO to set the Distribution Center operating strategy, annual priorities, capacity plans, and performance expectations.
- Provide overall leadership and governance across the Distribution Center, ensuring the General Manager and functional leaders are aligned to business objectives.
- Establish the operating management system, including KPI definitions, review cadence, accountability routines, escalation paths, and standard work.
- Coach and develop the General Manager along with supporting the Operations Managers and Team Leads; ensure leadership depth and succession plans are in place for critical roles.
- Oversee operating performance across safety, service, quality, productivity, labor, inventory, transportation, maintenance, and cost.
- Partner with Finance and COO on P&L performance, annual operating plans, labor strategy, capital planning, and long-range capacity requirements.
- Lead strategic growth readiness, including capacity expansion, automation strategy, network changes, customer implementations, and major operating initiatives.
- Ensure customer commitments and service expectations are translated into reliable operating capabilities.
- Champion a culture of ownership, accountability, continuous improvement, and respect for Associates.
- Protect company assets, ensuring all equipment is used and maintained properly. Maintains awareness of cost-saving initiatives and process improvements.
- Adheres to all security and safety rules and regulations to ensure a safe environment for all Associates.
- Assists in any task requested by either the direct Manager or any person in Management.
- Maintain a highly efficient work environment.
- Work as a team within all functional work areas.
- Bachelor's degree in Supply Chain, Operations, Business, Engineering, or a related discipline preferred; equivalent progressive distribution leadership experience may substitute.
- 10+ years of progressive distribution, warehousing, logistics, or supply chain leadership experience, including multifunctional operations leadership.
- Demonstrated experience leading high-volume distribution operations or experience with comparable complexity preferred.
- Strong financial acumen with experience using P&L, labor, cost-per-unit, service, and productivity data to drive decisions.
- Proven ability to lead through change, build accountable leadership teams, and develop successors.
- Strong knowledge of safety, quality, inventory control, transportation, customer service, labor planning, and continuous improvement.
- Excellent communication, executive presence, judgment, integrity, and ability to make timely decisions under pressure.
All your information will be kept confidential according to EEO guidelines.
