The Admissions Counselor is responsible for responding to inbound calls, text messages and assisting inquires in the different treatment options available to them. The Admissions Counselor is also responsible for the verification of insurance or payment for treatment and coordinating travel arrangements for patients. Works directly with patients, families and professionals to facilitate the patient’s admission, including documentation.
EDUCATION: High School or GED
EXPERIENCE: Familiar with substance abuse and 12 step programs
Experience in admission process, sales and marketing. Experience working in a call center preferred.