Caseworker/Program Facilitator

Overview

Position: Caseworker/Program Facilitator

Department: Service Extension Department -  Honesdale, PA

Availability of Position:  ImmediateSchedule: On-Call; 19 Hours/WeekReporting Relationship: Regional Manager

Salary Grade: $13.00 per hour; 72 Non-Exempt

Responsibilities

Description of Position: Maintain a positive presence in the Wayne County, develop and maintain the programs of The Salvation Army related to volunteers and other community agencies. The Caseworker/Program Facilitator at the Honesdale Service Center is responsible for responding courteously and promptly to all communications while providing intake and referral services for Salvation Army clients at the Honesdale Service Center and the surrounding service units of Wayne County, ensuring confidentiality in accordance with policy and protocol. This position recruits and trains volunteers for service center programs, provides monthly statistical reports to the Regional Manager, and handles intake for government and other agency funding programs, maintaining records within established guidelines. The role also involves creating and implementing fundraising events with Regional Manager approval, organizing, and coordinating seasonal programs such as Camp, Back-to-School, and Christmas (including Angel Trees and food drives with local churches, businesses, and schools), and assisting with the Red Kettle Campaign in coordination with the Honesdale Kettle Coordinator. Additional responsibilities include creating forms for seasonal programs with office manager approval, maintaining accurate program files, overseeing inventory management, ordering supplies, arranging maintenance of office equipment, and ensuring office cleanliness. The Caseworker/Program Facilitator assists in training volunteers, attends training seminars as required, and performs all other duties as assigned by the Office Manager.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Requirements:

• Good leadership and communication skills
• Ability to maintain records.
• Compassion and interest in meeting the needs of families and individuals and families with confidentiality.
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five (5) years thereafter.
• Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History.
• Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
• Must understand and appreciate the Mission of The Salvation Army.

Contact:   If you are interested in applying for this position, please submit your resume and cover letter.

Current Salvation Army Employees can apply online at http://internal-usesalvationarmy.icims.com.

Prospective employees can apply online at http://careers.salvationarmy.org.

No phone calls please.

Refreshed by the Divisional Human Resources Department on 4/6/26.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2475