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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Permanent full-time | Brisbane or Sydney | Hybrid working
Are you an experienced scheduling or workforce-planning leader who understands that an effective roster is about much more than filling shifts?
The Salvation Army Aged Care is seeking a commercially aware and highly collaborative Scheduling Manager to lead workforce scheduling across our residential aged care services.
Supporting a workforce of approximately 2,600 employees, you will lead an experienced team of seven and help our services maintain approved rosters, meet care-minute requirements and improve critical workforce outcomes.
This is an opportunity to influence operational performance across a complex, multi-site environment while contributing directly to quality care and the long-term sustainability of our services.
About the role
Reporting to the Clinical Operations Manager, you will lead a well-established and experienced Scheduling Team, and work closely with Centre Managers, operational leaders, People and Culture, Talent Acquisition, payroll and workforce-systems teams.
You will provide the systems, reporting, advice and leadership needed to support effective workforce planning across our residential aged care services.
Your key responsibilities will include:
About you
You are an experienced workforce scheduling leader who can balance operational detail with broader organisational outcomes.
You understand how roster design, workforce data and scheduling decisions affect service delivery, compliance, employee costs and financial performance. Just as importantly, you know that sustainable improvement depends on strong relationships and the ability to influence operational leaders.
You will bring:
A tertiary qualification in human resources, business, workforce management or a related discipline is desirable but not essential.
Experience within residential aged care, healthcare or another complex 24-hour service environment is preferred.
Why this role matters
Effective scheduling helps ensure our aged care residents receive the right care, from the right people, at the right time.
In this role, you will translate workforce requirements into sustainable schedules, support services to achieve their care-minute obligations and provide leaders with the insights they need to make sound operational decisions.
You will inherit a knowledgeable and experienced team and have the opportunity to build on well-established foundations while strengthening workforce reporting, systems and performance.
What we offer
If you are an experienced scheduling leader who can turn workforce information into practical operational outcomes, we would welcome your application.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
Job details are sourced from the employer's original posting.
Open job postingAbout the company
The Salvation Army is a Christian charitable organization that provides social services and assistance to those in need.