Host/Hostess - Millie Leigh's Restaurant

Host/Hostess - Millie Leigh's Restaurant

We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your responsibilities will include managing reservations, greeting guests, and maintaining the flow of service in our restaurant. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Job Responsibilities:

• Greet and welcome guests as they arrive, ensuring they feel valued and appreciated.
• Manage reservations and seating arrangements efficiently to optimize guest flow.
• Communicate wait times clearly to guests and provide updates as necessary.
• Assist in maintaining the cleanliness and organization of the host stand and dining area.
• Collaborate with servers and kitchen staff to ensure smooth service operations.
• Handle guest inquiries with professionalism, demonstrating excellent customer service skills.
• Utilize Aloha POS or other point-of-sale systems for reservation management when necessary.
• Maintain phone etiquette while answering calls related to reservations or guest inquiries.