Administrative Assistant - Fort Howard Memorial Park

Primary Responsibility:

General office assistance in area of customer service, burial coordination, reception, data entry, filing, record keeping and day-to-day activities.

Specific Duties:

-Share responsibility of processing interment phone orders. Family Estate digital file preparation for at-need family pre-interment authorization interviews. Greeting of and seating of families during office visits. Processing all interment related documents as outlined in Administrative Procedures.

-Leading out and attending burial services to represent the cemetery.  This include coordinating special events at the services.

-Computer Entry of purchase agreements and other related documents

-Maintaining accounts receivable records through computer program reports and deposits

-Processing of daily cash receipts and deposits

-Process service requests from customers

-Maintain contact databases (CRM)

-Handle necessary cemetery correspondence

-Be able to assist General Manager with daily cemetery administration

-Share responsibilities with all co-workers to maintain clean and organized work environment

-Maintain positive, cooperative, compatible attitude

-Ability to lift minimum of 30lbs

Minimum Requirements:

• Reliable car and valid driver's license
• Ability to effectively handle multiple duties simultaneously including computer entry, correspondence, telephone skills, public reception, sales assistance, bookkeeping skills and assist in functions of General Manager and fill in during Office Administrators absence.
• Professional appearance and ability to be outdoors during all weather conditions.