Workday System Support Specialist - HCM

Role type: Full-time; Continuing
Department/ School: Chief Information Officer Group
Salary: UOM 7 $111,275 - $120,453 p.a. plus 17% super

• Key Workday Talent specialist role / shape (Performance and Goals) experience for all staff / collaborate across HR and IT.
• Apply now to leverage your Workday expertise and elevate performance, goals and talent management University wide.
• Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.  

The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

Your next career opportunity
You will play a central role in configuring and supporting Workday Talent (Performance and Goals) across the University. You will translate HR and business needs into robust, compliant configurations that improve user experience and workforce insight. You will collaborate with HR, IT and vendors, growing your Workday expertise in a complex, enterprise environment.

What you will deliver:

• Configure and optimise Workday Talent and HCM Core processes, workflows, security roles and business rules.
• Lead requirements workshops with HR stakeholders, translating business needs into functional specifications and technical documentation.
• Coordinate testing activities, including regression and user acceptance testing, ensuring effective issue triage and solution validation.
• Provide Tier 1–2 support for Workday HCM modules, resolving complex issues and maintaining data integrity and compliance.
• Develop user guides, training materials and sessions to uplift Workday capability and adoption across the University.

You may be a great fit if you:

• Hold Workday Core HCM certification and appropriate tertiary qualifications or equivalent relevant experience. 
• Demonstrate strong hands-on experience configuring Workday Talent & Performance and HCM Core modules. 
• Deliver end-to-end HR system lifecycles, covering requirements, design, configuration, testing, deployment and ongoing enhancements.
• Configure Workday business processes, workflows, security roles and integrations within complex enterprise environments.
• Investigate and resolve complex production issues using strong analytical, problem-solving and critical-thinking abilities.
• Communicate clearly with diverse stakeholders, balancing independent work with collaborative team-based delivery.

For further information, please refer to the attached PD's at the bottom of the advert.

What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:

• Build future financial security with 17% superannuation.
• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being.
• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning.
• Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave.
• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company.
• Health and well-being services including a leading Employee Assistance Program.

For more information check out our benefits page!

Your new team – Chief Information Officer Group
The Chief Information Officer Group is the University’s integrated IT function, enabling teaching, learning, research and administration. You will join a collaborative team designing, delivering and maintaining technology solutions, including HR platforms like Workday. Working closely with colleagues across the Chief Operating Officer Portfolio and HR, you will support strategic initiatives. You will help keep the University’s technology environment secure, reliable and adaptable, enabling continuous improvement.

Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.

We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff.
Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at [email protected].

Application essentials:

• Visit "apply with us" to learn more about the process, including tips and FAQs.
• You must have current valid work rights for Australia. Visa sponsorship is not available for this role. 
• A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.
• Please upload your resume and a cover letter outlining your interest and experience as part of the application process.
• Please upload your responses to the Selection Criteria, found in the Position Description and answer the application screening questions.

Want to know more?

• For questions related to our recruitment process email Mick Powar at [email protected]
• For recruitment adjustments contact Kim Groizard on +61 3 9035 3218 or at [email protected] (subject: 'Recruitment Adjustments').

Apply today and join a community that’s shaping the future.

Applications close: Thursday 15th October at 11:55 PM; Melbourne time zone.

Position Description:

JR-017112 - PD UOM 7 - Workday System Support Specialist - HCM.docx

JR-017112 - PD UOM 7 - Workday System Support Specialist - HCM.pdf