Assistant Department Lead

Are you a natural organizer with a passion for retail and delivering outstanding customer experiences? We’re looking for a Retail Assistant Department Lead to play a key role in driving sales floor success and supporting a high-performing team.

In this dynamic position, you’ll partner closely with the Department Supervisor to keep daily operations running smoothly—from merchandising and inventory control to team coordination and customer engagement. If you thrive in a fast-paced environment, enjoy bringing structure and energy to the sales floor, and take pride in going the extra mile for customers, this is your opportunity to make a meaningful impact.

What You Bring to the Team

• Attention to accuracy and detail
• Positive, team-oriented attitude and manner
• Ability to prioritize work tasks
• Skill in engaging, motivating, and encouraging staff
• Experience in reading, analyzing and interpreting reports
• Knowledge and experience with basic computer functionality and email

What You’ll Do

• Train new staff on operational and customer service procedures, retail systems and merchandising plans within assigned area.
• Assume the responsibility of Floor Manager in the absence of the Department Team Leader, which can include opening and closing of the store (key holder)
• Ability to develop and recommend a plan of action with regard to merchandising product based on sales reports and information.
• Be the driving force behind the replenishment process and ensure goods get out on the floor remerchandised and are merchandised appropriately.
• Run a computer-based POS system and be able to train others on that system as well as basic trouble shooting.
• Review product moves with the Department Team Leader within assigned departments
• Determine products that need appropriate signs and action accordingly using internal and external materials.
• Meet or exceed operational and sales goals for the department 

What You’ll Love About The Vermont Country Store

• A team-oriented culture filled with truly “good” people
• An onsite wellness center including free wellness, acute care visits and programs with Licensed Family Nurse Practitioner
• Onsite fitness facilities
• We offer a generous employee discount
• We offer a competitive salary package, 401-K, commuter benefit, dental, vision, an ICHRA employer contribution for medical insurance, contributions to the cost of childcare, employer paid life, short-term and long-term disability, voluntary life insurance, accident, hospital and critical illness.
• Potential for quarterly bonus
• Numerous philanthropic programs including paid volunteer hours and matching charitable contributions

Who We Are

The Vermont Country Store is one of the most unique and beloved companies in America. Orton family-owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. In contrast to the company’s image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine’s Best Online Shops, placing ahead of Amazon, WalMart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within, and creating long-term opportunities for those who excel. We welcome you to apply even if you don’t check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.