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    The Warehouse Group

    Retail

    Customer Service Representative - Noel Leeming, Papakura

    Auckland, New ZealandOn-SiteFull-timePosted 2d ago
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    Job description

    Te kaupapa o te tūranga – About the role

    Hours of work:

    • Monday to Friday 8:30am - 6:00pm

    What Will You Be Doing?

    We’re on the lookout for a Customer Service Representative who loves tackling problems and thrives on challenges. The main responsibilities for this role include:

    • Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
    • Helping with service repairs and sales inquiries.
    • Proactively addressing and resolving customer concerns.
    • Supporting administrative tasks.

    You’ll be an important part of our team, working to resolve customer issues and making sure we meet their expectations.

    Who Are We Looking For?

    This role is perfect for individuals with strong interpersonal skills who can remain calm under pressure, as you'll sometimes need to find the right words to resolve customer issues.

    This position involves making calls to customers and handling various administrative tasks, so having a friendly phone manner along with strong written and verbal communication skills is a must. The ability to quickly learn computer systems and a genuine interest in technology are essential!

    Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.

    Ideally, you will have:

    • Proven experience in retail, hospitality, or a customer-facing role
    • Excellent Communication Skills
    • A positive, can-do attitude
    • The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time
    • A passion for helping others and your team
    • Experience using a point of sales system is beneficial
    • An interest in tech

    What can Noel Leeming offer you?

    • Team Card: Awesome Warehouse Group discount card for all our brands
    • Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
    • Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
    • Counseling: Through Benestar, you can access free confidential counseling and advice.
    • Career Progression: an excellent steeping stone into other internal opportunities.
    • Plus loads more!

    Job details are sourced from the employer's original posting.

    Open job posting
    TH

    About the company

    The Warehouse Group

    Are you ready for an exciting adventure in the world of retail management where you'll get variety and support all the way! Why choose The Warehouse? Because we're not just about selling products – we're about building communities and making a positive impact on the lives of kiwis and our planet. Plus, we offer competitive salaries, awesome benefits, and endless opportunities to grow your career.

    View all The Warehouse Group jobs
    Industry
    Retail
    Open roles
    24

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