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    The Warehouse Group

    Retail

    Service Desk Team Member - The Warehouse, Royal Oak

    Auckland, New ZealandOn-SiteFull-timePosted 3d ago
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    Job description

    Te kaupapa o te tūranga – About the role.

    Hours of work are:

    • Sunday to Thursday: 3:30pm - 10:00pm

    This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.

    Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns, exchanges, refunds, and transfers. You'll also support our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Also, you'll be able to help supervise and support the Checkout area as needed, making sure that all transactions run smoothly and efficiently.

    We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. Suppose you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities. In that case, we want to hear from you!

    He kōrero mōu ake – About you

    • Previous experience in retail, hospitality or a customer facing role
    • A positive, can-do attitude
    • Strong attention to detail
    • The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

    Tā mātou tāpaetanga – What we offer

    • We truly believe you can start here and go anywhere.
    • Here for Good Leave - spend a day in your community volunterring.
    • Team Card - giving significant savings at our brands.
    • Plus many more to explore when you join us!

    Job details are sourced from the employer's original posting.

    Open job posting
    TH

    About the company

    The Warehouse Group

    Are you ready for an exciting adventure in the world of retail management where you'll get variety and support all the way! Why choose The Warehouse? Because we're not just about selling products – we're about building communities and making a positive impact on the lives of kiwis and our planet. Plus, we offer competitive salaries, awesome benefits, and endless opportunities to grow your career.

    View all The Warehouse Group jobs
    Industry
    Retail
    Open roles
    41

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