Job Function
The job incumbent’s main responsibilities will be to receive, maintain and ensure the distribution of consumer electronic products or spare parts.
Main Responsibilities – Retail & Service Centre
- Maintain security and control of storeroom and storage areas
- Receive and inspect all items and reconcile against the purchase or transfer orders
- Perform cycle counts and generate variance reports
- Prepare goods and relative documents for delivery
- Maintain cleanliness of store and delivery bays
- Additional responsibilities for Service Centre
- Assist customers and employees for any spare parts requests/queries
- Process and follow-up to Customers’ requests/queries and provide prompt feedback
Main Responsibilities – Warehouse
- To ensure and monitor the preparation of goods for our different customers within acceptable time frame
- To receipt and verify all incoming local and foreign purchases according to established procedures and promptly communicate any issue to the Team Leader – Warehouse
- To ensure that all outgoing stock items tally with relative customer orders, in terms of description, quantity and quality
- To be responsible for the optimization of space within the warehouse to accommodate incoming products
- To ensure that Goods Received Notes (GRN) are raised for all incoming foreign purchases
- To ensure that warranty cards are inserted inside each product during the internal transfers or delivery to customers
- To ensure that loan & bumped items are segregated, properly tagged and closely monitored
- To carry out cycle counts as per set schedule
- To ensure good housekeeping of the warehouse
Requirements
- HSC
- A minimum of 2 years’ work experience in the field
- Service-oriented attitude
- Good product knowledge
- Ability to follow through on issues in a timely manner
- Be fluent in English and French (written and spoken)
- IT literate & good knowledge of MS Office
- Ability to work independently as well as part of a team
- Able to work odd hours and under pressure
Benefits
- Health and Pension Schemes
- 24hr Personal Accident Cover
- Staff Happiness Programs
- Company Doctor
- Staff Discount
