Buffet Lead (Non-tipped Rotation) - Miller's Smorgasbord Restaurant

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Here’s what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• A “work-to-live” not a “live-to-work” workplace!

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Position Summary

The Buffet Lead oversees the daily operations of the buffet, ensuring high standards of food quality, safety and cleanliness. They manage and train staff, monitor inventory, and maintain buffet area, while also providing excellent customer service to guests.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Monitor and ensure productivity of buffet attendants by directing and planning the day's assignments and tasks
• Ensure standards, processes and checklists are being followed and completed properly and in a timely manner
• Practice ServSafe food handling procedures and standards, training staff to these standards
• Ensure safety and sanitation standards are being met on a consistent basis
• Ensure buffet bars food quality and consistency is maintained at all times
• Ensure appropriate level of food production is maintained to minimize waste on buffet bars
• Ensure kitchen equipment is being used properly in the food restocking area
• Offering solutions to operational problems while on duty
• Participate in forming and evaluating policies pertaining to the restaurant's operations which help shape a positive culture, high morale, and promote and inclusive environment
• Communicate staff issues and needs to the Kitchen Manager and aid in forming positive and fair solutions to these issues to maintain a healthy and happy workplace
• Aid in all staffing responsibilities including, but not limited to, training, developing, coaching, performance management, and disciplinary actions
• Stay in good rapport with our teammates, while being unbiased, fair, and consistent

Minimum Qualifications (Knowledge, Skills, and Abilities)

• ServSafe Certified
• Weekends, Evenings and Holidays
• Ability to follow safety protocols
• Understanding of controlling food and labor costs
• Understanding of how to meet employees where they are at while maintaining positive company culture, policies and company core purpose and core values in the workplace
• Excellent people skills with the ability to interact with all levels of management, employees, other business units and businesses/non-profit organizations within the community
• Excellent organizational skills with the ability to coordinate multiple tasks
• Ability to maintain confidentiality as directed

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Equal Employment Opportunity

Thomas E. Strauss Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Updated 7/15/2026