Server - Tipped Rotation - Miller's Smorgasbord Restaurant

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our excellent staff and solid management team who are dedicated to an exceptional guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN

Here’s what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
• A “work-to-live” not a “live-to-work” workplace!

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Position Summary

The Miller's Smorgasbord Server position is a combination of tipped position in a buffet style dining environment and non-tipped rotation as a buffet attendant or host/hostess, working less than 30 hours per week on weekdays, weekends and holidays. You will be responsible for ensuring a warm friendly table service and dining experience for our guests and present dining options available in a friendly, professional, and quick manner. Potential earnings for this rotation position is $20 to $36+ per hour based on actual employee earnings but not guaranteed.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Server: (Tipped position: $2.83/hour plus tips)

• Perform opening and closing procedures per company guidelines
• Present dining options and makes recommendations based on guest interaction
• Take order (food, beverage, and alcohol)
• Deliver all non-alcoholic beverages to table
• Pick up from kitchen and deliver to table any ala carte orders / plated meals
• Provide timely, friendly table service throughout the meal
• Create, present and settle guest checks via point of sale system
• Wrap silverware units
• Interact with guests from start to finish and provide relevant restaurant and area information to ensure positive dining experience
• Communicate and work as team with other servers, bussers, and hosts to bus and set tables and plan reservations
• Maintain neat, clean and safe server station work area and dining room seating area

Buffet Attendant: Non-tipped

Essential Duties and Responsibilities:

• Rotating food by using the oldest first as the buffet bar is replenished
• Maintaining clean and sanitary environment with knowledge of proper food handling, storage, and sanitation
• Assist team members with buffet bars as needed
• Communicating effectively with kitchen team when more food needs to be cooked
• Be aware of guests’ needs; assist in providing a pleasant dining experience
• Cleaning carpet around buffet stations to maintain a clean and safe working environment for guests and coworkers at all times
• Making sure all food items are stored properly according to health department regulations
• Making sure all working areas and equipment are properly cleaned and sanitized
• Interacting with guests and providing them with a warm greeting and a positive parting remark showing gratitude for their business as appropriate
• Ensure all cooking and electrical equipment is turned off at the end of the shift
• Attending staff meetings, morning meetings and other meetings as requested
• Performing all other duties as requested
• Minimum Qualifications (Knowledge, Skills, and Abilities)*
• Must be age 16 or older
• Physical stamina to lift and carry heavy items (trays, tubs, etc.)
• Weekends, evenings and holidays required
• Ability to follow safety protocols
• High energy and stamina are required
• Ability to stay calm and work efficiently under pressure
• Ability to prioritize job duties and manage time effectively
• Strong verbal communication skills required
• Excellent customer service to treat patrons like family
• Ability to read menus, safety documents, and other work-related documents
• Physical Demands and Work Environment*

Host/Hostess: Non-tipped

Essential Duties and Responsibilities:

• Greeting and seating guests
• Treating guests in a manner to ensure their complete satisfaction
• Taking names on a waiting list
• Running the floor plan board
• Observing tables and keeping track of clean, dirty, and occupied tables
• Taking guest information and quoting wait time to guests accurately when tables are not immediately available
• Interacting with guests coming in and as they leave, ensuring a positive dining experience
• Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities):

• RAMP and ServSafe certification a plus
• Weekdays, Weekends and Holidays
• Ability to follow safety protocols
• Basic computer and math skills
• Display positive, professional and enthusiastic attitude
• Excellent verbal communication skills
• Ability to read and write
• Ability to work under pressure in fast paced environment
• Teamwork orientation
• Organizational skills
• Multi-task oriented
• Knowledge of workplace safety and emergency procedures
• Thoroughness and attention to detail
• Time management
• High degree of quality in all work produced

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less.

Equal Employment Opportunity

Thomas E. Strauss Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Updated 02/06/2026