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    Thompson Child & Family Focus

    Non-profit

    Shift Lead, Youth Residential Programs

    Memphis, United StatesOn-SiteFull-time10+ yrs experience$22 – $23 / hourPosted 1mo ago
    All Thompson Child & Family Focus jobs

    Job description

    Get to know Thompson!

    Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.
    What will you do as a Shift Lead for our Youth Residential Programs?

    As a Shift Lead, your role is to serve as critical support to Program Supervisors by providing operational oversight, coaching, and coordination across transitional housing sites in Tennessee. You will be required to work both day and night shifts.

    • Support regular check-ins with Youth Care Specialists (YCS) to provide coaching, feedback, and support.
    • Assist with onboarding new staff, including training coordination, badge setup, and documentation.
    • Serve as a point of contact for YCS staff when Program Supervisors are off-site.
    • Monitor daily operations across assigned sites, ensuring adequate staffing and shift coverage.
    • Ensure accurate documentation of youth interactions, shift notes, and incident reports.
    • Assist in preparing audits and ensuring documentation meets DCS and internal standards.
    • Monitor adherence to trauma-informed care principles and contract goals.
    • Collaborate with Program Supervisors and DCS Program Coordinators to align staffing and service delivery.
    • Participate in team meetings, hiring panels, and tactical planning sessions.
    • Relay feedback and concerns from YCS staff to leadership for resolution and improvement.
    • All other duties as assigned by supervisor

    As a Shift Lead, you will work the below schedule:

    Monday-Friday

    2:00pm-10:00pm

    Some Weekends and On-Call responsibilities

    What does this position offer?

    • Starting Pay Range: $22 - $23.00/hourly based on experience
    • Fantastic Full-time benefits…..
    • 3 weeks paid time off (PTO) the first year plus 10 paid Holidays!
    • Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
    • 401K Match
    • Education Reimbursement
    • Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
    • Paid time off for volunteering in the community
    • Free EAP services
    • Mileage Reimbursement if applicable
    • iPhone and Laptop provided
    • Multiple opportunities for growth

    Job details are sourced from the employer's original posting.

    Open job posting
    TH

    About the company

    Thompson Child & Family Focus

    Thompson Child & Family Focus is a non-profit organization dedicated to providing comprehensive services and support to children and families facing challenges. They offer a range of programs aimed at improving mental health, well-being, and overall family stability.

    View all Thompson Child & Family Focus jobs
    Industry
    Non-profit
    Open roles
    26

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