Location: Charlottesville, VA | Full-Time | On-Site
Lead the Team. Run the Wash. Drive Results.
TigerWash is looking for a Manager to lead the day-to-day operations of our Forest Lakes express tunnel car wash. This is a hands-on leadership role for someone who enjoys working with people, solving problems, staying active, and making sure customers receive an exceptional experience.
You’ll lead a team of approximately 7-10 employees, oversee daily operations, maintain equipment and facility standards, and help drive wash club membership sales.
What You'll Do
- Lead the daily operations of the TigerWash Forest Lakes location.
- Hire, train, schedule, coach, and support a team of 7-10 employees.
- Create a positive, productive, and safety-focused team environment.
- Drive wash club membership sales and coach employees on effective sales techniques.
- Deliver exceptional customer service and resolve customer concerns using the Tiger Way service philosophy.
- Oversee equipment maintenance, troubleshooting, repairs, and preventative maintenance.
- Maintain a clean, safe, and well-organized facility.
- Manage vendors, parts ordering, and inventory of soaps and supplies.
- Oversee POS systems, cash management, and monthly financial reconciliation.
- Support marketing and promotional initiatives.
- Partner with the Director of Operations to achieve operational and business goals.
What We're Looking For
- Previous management or team leadership experience.
- Experience with sales and coaching others on sales techniques.
- Strong communication and organizational skills.
- Mechanical aptitude and the ability to troubleshoot and solve problems independently.
- Comfortable working around large equipment and learning new technology.
- Comfortable using computers, POS systems, and Microsoft Office.
- Strong attention to cleanliness, safety, and operational details.
- Enjoys working with both customers and employees.
- Ability to work effectively in a fast-paced environment and remain calm under pressure.
- Flexible availability, including weekends, as TigerWash operates 7 days a week.
This Is a Hands-On Role
- Work outdoors and stand for extended periods.
- Work in a loud, wet environment around machinery and equipment.
- Work around cleaning chemicals and other operational materials.
- Regularly move throughout the wash and facility to oversee operations.
Why Join Tiger?
Tiger is a family of local brands serving Central Virginia, including Tiger Fuel, The Market, TigerWash, and Tiger Solar.
We invest in our employees with benefits including:
Health Benefits
- Health Insurance through Anthem
- Dental & Vision Insurance
- HSA with Company Contributions
- Exclusive Primary Health Center
- Wellness Stipend
Wealth Benefits
- 401(k) with Company Matching
- Employer-Paid Life & Disability Insurance
- On-Demand Pay
Life Benefits
- Paid Time Off
- Paid Parental Leave
- Employee Assistance Program
- Tuition Assistance & Professional Development
- Employee Discounts on gas, car washes, solar, and residential fuel
- Adoption Assistance
- Pet Insurance
Ready to Lead the Way?
If you're a hands-on leader who enjoys people, sales, operations, and solving problems, we'd love to have you join the TigerWash team!
Tiger is an Equal Opportunity Employer.
