Timberline Veterinary Emergency and Specialty (TVES) is a local, privately-owned hospital with a strong culture of collaboration, transparency, and growth. Located in North Seattle, we’re a rapidly growing 24/7 Emergency and Specialty practice dedicated to delivering exceptional patient care, supporting our community and fostering the professional development of our team.
Our mission is:
“Leading through exceptional veterinary care and sustainable employee ownership.”
Our hospital's mission is guided by our PEAK Principles:
Timberline Veterinary is seeking an enthusiastic and dedicated Outpatient Client Liaison to join our team. This role is essential to our mission of providing exceptional care and fostering an amazing workplace.
The TVES Outpatient Client Liaison is an essential member of the hospital team, working closely with veterinarians, technicians, and other team members to provide exceptional patient care and client service. This role serves as a primary point of contact for outpatient clients and referring veterinary practices, supporting clear communication and continuity of care throughout the patient’s visit.
Outpatient Client Liaisons coordinate client communications, outpatient visits, follow-up care, prescriptions, and evening discharges. They support client and patient flow by monitoring exam rooms and patient comfort during extended waits, coordinating transitions between services, facilitating outside laboratory testing, and assisting with euthanasia coordination. The role also maintains clear communication with referral partners (obtaining records), reviews client invoices for accurate charge capture, provides education regarding treatment plans, addresses client concerns professionally, and contributes to efficient hospital operations and continuity of care.
Experience and Qualification Requirements:
Schedule, Compensation, and Benefits:
If you're passionate about helping pet parents and their beloved pets, love collaborative medicine, and want to grow in an emergency and specialty setting where your skills are valued ~ we’d love to meet you.
Apply today and grow your career with Timberline Veterinary Emergency & Specialty!
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Timberline Veterinary Emergency and Specialty is a veterinary hospital providing emergency and specialized care for pets.