Titan is building the AI workforce for IT. We deploy AI agents across our portfolio of Managed Service Providers and enterprise customers: agents that monitor, triage, and resolve work across the service desk, infrastructure, security, identity, endpoint, and application operations. The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7.
In under a year we've raised over $100M from General Catalyst, 8VC, and CalPERS, acquired market-leading MSPs like RFA, and put agents into production in large enterprises. We've automated 100K+ tickets across 400+ customers. Our tech team has talent from Scale AI, CoreWeave, Vanta, Dropbox, Meta, FiveRings, TwoSigma, Harvard, Stanford, and MIT.
Joining Titan means helping redefine how work gets done in IT services, and building a $100B company.
Titan's Forward Deployed Engineering team works with our partners to put AI agents into production across their IT operations. We sit at the intersection of partner delivery and core platform engineering.
Forward Deployed Engineers lead Titan deployments end to end with our MSP and enterprise partners. You own discovery, scoping, the build, and the production rollout, working directly with partner IT teams. You'll architect integrations, write production code, and deploy agents at scale, then sit with partner leadership to shape business outcomes and strategy.
You own and measure success by adoption in production, measurable impact on partners' IT operations, and field feedback that evolves our platform and agents. You work closely with other engineers, Operations, Product, and GTM.
This role is based in San Francisco or New York City, in office.
Own technical delivery across partner deployments, from first integration to stable production
Define the problems needing solving in each deployment and scope what to build to solve them
Build the agents, integrations, and tooling each deployment needs
Embed with portfolio teams, understand how they work, and drive adoption of the tools you build
Architect and build the high-quality software systems that power Titan's core platform
Turn what works in one deployment into tools, playbooks, and building blocks the next one can reuse
Bring 3+ years of experience in engineering or technical deployment, including customer-facing work
Have owned and shipped complex systems in ambiguous, fast-moving environments
Take extreme ownership of problems and delivery
Write and review production-grade code in TypeScript, Python, or a comparable stack
Have built or shipped LLM-powered systems and know how model behavior shapes the product experience
Communicate clearly with engineers, customers, and partner stakeholders
Bonus: experience in IT operations, MSPs, or infosec
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Titan is an award-winning wealth management firm reimagining how ambitious, high-earning professionals manage and experience their wealth. Headquartered in New York City's Greenwich Village, we're building the Wall Street firm of the future. We exist for those who push boundaries, redefine success, and drive society forward. While our members are center stage, reshaping industries and creating the future, we're their wealth team behind the scenes, obsessing over their financial wellbeing – so they don't have to. The vision? To build the last wealth platform this generation will ever need. We're selective with who we choose to bring onto the team. If you're not just dreaming of the future, but actively creating it, you belong with us. We'd love to meet you. Disclosures: Titan Global Capital Management USA LLC ("Titan") is an SEC-registered investment adviser. Brokerage services are provided to Titan Advisory Clients ("Clients") by Titan Global Technologies LLC and Apex Clearing Corporation, both SEC-registered broker-dealers. The description of Titan as ‘the Amex of Wealth Management' is an opinion expressed independently by clients in September 2024, referring to our membership benefits. The clients were not paid by Titan. The statement does not imply any official endorsement or affiliation, nor is it representative of all client opinions. All statements are for informational purposes only. All investing involves risk. Not investing advice, no guarantee of future results. See disclosures at titan.com/disclosures.