Loss Prevention Lead Specialist

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Summary

Responsible for protecting the assets of the Company including Associates, visitors, and property to minimize loss. Assists the Loss Prevention Supervisor/Manager by providing daily guidance to Loss Prevention Specialists or the facility's operations team in the core responsibilities of safety, physical security, operational compliance, and theft resolution. Represents the Loss Prevention team in the absence of the Loss Prevention Supervisor/Manager. Adheres to Company policies and maintains and supports Company culture and values.

Duties and Responsibilities

• Supports facility safety programs and promotes awareness to Associates and business partners.
• Assists and effectively communicates during emergency response situations and facility evacuations while maintaining composure.

• Ensures completion of safety inspections, reporting findings to management. Follows through on the resolution of unsafe conditions and behaviors.

• Communicates critical incidents and relevant loss prevention related concerns to Loss Prevention Supervisor/Manager or appropriate facility management.

• Provides expertise and guidance to Loss Prevention and facility teams during the daily execution of core responsibilities.

• Monitors burglar, life safety and fire protection alarm systems, reporting functionality issues. Transacts, audits, and supports operations team with trailer yard activities.

• Maintains a working knowledge of all Loss Prevention Specialist duties.

• Promotes and executes Company best practices. Communicates staffing needs and issues to Supervisor.

• Reports relevant incidents accurately and timely to various levels of leaders.

• Serves as an effective partner to the operational team in mitigating shrink and damages. Ensures and validates completion of audits, tasks. and projects designed to prevent loss. Follows up on audit exceptions to point of resolution.

• Facilitates Loss Prevention orientations to new hires. Ensures policies and procedures are consistently followed.

• Operates video surveillance system to monitor property and conduct fact-finding investigations. Participates in theft investigations by detecting suspicious activity, researching leads, and conducting surveillances as assigned.

• Utilizes covert surveillance techniques and equipment to resolve dishonesty.

• Provides accurate and timely documentation to Supervisor and into case management program. Encourages a culture of honesty by actively promoting shrink awareness and other Company programs.

 Requirements

• Minimum formal education, if any, required to perform this job e.g., bachelor's degree in accounting, Law Degree). 

• High school diploma or equivalent associate degree preferred

• Minimum job skills required to perform this job (for example: programming languages, strong interpersonal skills, computer software packages). 

• Ability to lead successfully without onsite supervision

• Ability to multi-task and prioritize in fast-paced environment, while maintaining a positive and professional demeanor

• Sound decision making skills

• Capacity to maintain confidential information Strong verbal and written communication skills Attentive to details and accuracy

• Ability to provide direction to multiple levels of leaders

• Ability to work both inside and outside during all types of weather Schedule flexibility based on business needs including holidays Ability to lift up to 50 pounds and stand for extended periods of time

• Minimum experience required to perform this job. 

• 2+ years of loss prevention or work-related experience, leadership experience preferred