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    TL

    Tls

    Customer Service

    Remote- Bilingual MomentMaker®

    London, CanadaRemoteFull-timePosted 1w ago
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    Job description

    Join TLS as a Bilingual  MomentMaker® French & English

    Real People, Real Conversations. Every application is reviewed by a real person, and every interview is conducted by a real member of our team. We do not use AI to screen, assess, or select candidates at any stage. When you apply to TLS, you'll be heard by a human, every step of the way.

    This posting is for an active, open position.

    At TLS, we don't just answer calls, we create moments.
    We're looking for people who lead with empathy, care deeply about others, and want to make a difference with every interaction.
    This is a remote role, and we are based out of London, Ontario. Bilingual -English and French, is a requirement.

    Compensation: $16.35-$20.35

    Why You'll Love Working Here
    We believe that connection is at the heart of everything we do.
    At TLS, you'll find:

    • A team built on trust, respect, and genuine care
    • A space where your ideas matter, and we encourage feedback
    • Opportunities to grow your personal and professional skills.

    We're proud to represent trusted brands like CertaPro Painters, Paul Davis Restoration, California Closets, and First OnSite, helping small businesses succeed in North America.

    What You'll Do:
    As a MomentMaker® you'll be the first friendly voice customers hear when they reach out for help. You will:

    • Connect with customers via phone, email, or chat
    • Schedule appointments and share helpful information
    • Listen with empathy and find the best solutions
    • Record accurate details and follow brand guidelines
    • Partner with your team to create a positive experience for every interaction

    What You'll Bring

    • A natural ability to make people feel heard and valued
    • Strong communication skills written and verbal
    • Comfort using technology and learning new systems
    • The ability to stay calm and organized in a fast-paced environment
    • Availability for evening and weekend shifts

    Experience in customer service is an asset — but a genuine desire to care for others is what really counts.

    What Makes TLS Different
    At TLS, success isn't just about numbers, it's about the way we engage with people
    We celebrate great performance, support growth, and build connections that last.

    Job details are sourced from the employer's original posting.

    Open job posting
    TL

    About the company

    Tls

    TLS creates moments by providing customer support services. They represent brands like CertaPro Painters, Paul Davis Restoration, California Closets, and First OnSite.

    View all Tls jobs
    Industry
    Customer Service
    Open roles
    1

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