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    TM

    TMF Group

    Financial Services

    P2P Supervisor

    Kuala Lumpur, MalaysiaOn-SiteFull-time4–6 yrs experiencePosted 40m ago
    All TMF Group jobs

    Job description

    General Information

    Job ID
    37068
    Location
    Kuala Lumpur, Malaysia
    Work Types
    Full Time
    Categories
    Internal Finance

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    About TMF Group

    TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

    Discover the Role

    Manage P2P team performance and delivery, ensuring high-quality execution, compliance, and continuous improvement. Lead a P2P team by managing operational performance, people development, workload capacity, and service delivery to achieve business objectives and customer expectations. Own team performance and engagement while driving continuous improvement and operational excellence.

    Key Responsibilities
    • Manage team performance, productivity, engagement, and development through regular coaching and feedback
    • Conduct performance reviews and address employee performance issues in accordance with company guidelines
    • Identify capability gaps and implement development plans to strengthen team performance
    • Own performance delivery (KPIs, SLAs, quality)
    • Make decisions regarding workload allocation, resource planning, and team priorities
    • Resolve operational and people-related escalations within assigned scope
    • Ensure compliance with controls and policies
    • Drive continuous improvement initiatives to improve service quality, efficiency, and employee engagement
    • Define, communicate, and monitor individual and team goals, ensuring alignment with operational targets, and drive execution through regular follow-up, performance tracking, and corrective actions where needed
    • Coordinate with stakeholders across functions
    • Perform other duties and responsibilities as assigned by the direct manager
    Key Requirements
    • University degree in Finance, Accounting, or Economics
    • 4–6 years of experience in P2P/AP
    • 1–2 years of experience managing people
    • Strong understanding of KPIs and SLAs
    • Experience with ERP systems and reporting tools
    • Advanced Excel knowledge
    • Fluency in English
    What’s in it for you?

    Pathways for career development 

    • Work with colleagues and clients around the world on interesting and challenging work.
    • We provide internal career opportunities so you can take your career further within TMF
    • Continuous development is supported through global learning opportunities from the TMF Business Academy

    Making an impact 

    • You’ll be helping us to make the world a simpler place to do business for our clients
    • Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work

    A supportive environment 

    • Strong feedback culture to help build an engaging workplace
    • Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
    We’re looking forward to getting to know you!

    Job details are sourced from the employer's original posting.

    Open job posting
    TM

    About the company

    TMF Group

    TMF Group is a global financial services company that helps businesses establish and manage their corporate structures, legal entities, and accounting operations.

    View all TMF Group jobs
    Industry
    Financial Services
    Open roles
    150

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